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- Tasks: Lead optimisation strategies and enhance user journeys for significant revenue growth.
- Company: N Brown, a leading UK digital retail platform with a focus on inclusivity.
- Benefits: Hybrid working, 24 days holiday, and a supportive, inclusive culture.
- Other info: Join a diverse team recognised as one of the Best Places to Work 2024.
- Why this job: Make a real impact on user experience while working with innovative brands.
- Qualifications: 3+ years in CRO, strong analytical skills, and knowledge of A/B testing tools.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities
- Lead on optimisation strategies across all group brands and provide support to the Optimisation Manager and Head of UX.
- Identify opportunities that enhance the user journey and deliver significant revenue growth through A/B testing or actionable insights.
- Develop evidence‑based problem statements and hypotheses using insights from data and research to shape the test roadmap.
- Act as project manager on optimisation strategies, keeping stakeholders informed.
- Take responsibility for the feasibility and implementation of test code and data, working closely with technical teams and relevant business experts.
- Build and support the creation of rigorous test monitoring and analysis; clearly communicate results, learnings, and recommendations to senior stakeholders.
- Own the technical communication of tests, breaking down complex concepts so they are understandable to non‑technical people.
- Own the QA process and set the standard for quality of all test builds, tracking, and configuration. Ensure standards are adhered to.
- Act as SME, providing support, training, and mentoring to other members of the team.
- Proactively discover new methods to improve our approach.
- Own CRO tools from implementation and configuration point of view: tag implementation, data integration, cookies set‑up, and maintenance.
Qualifications
- 3+ years commercial experience in CRO with specialist mentoring/consulting experience.
- Thorough understanding of MV, A/B testing methods, able to challenge and refine test ideas, build a strong hypothesis, and identify the right KPIs.
- Solid knowledge of HTML, CSS, JavaScript, jQuery, and development in A/B testing tools.
- Experience with A/B testing platforms such as AB Tastey, Adobe Target, Webtrends, etc.
- Highly analytical, with expertise in digging into Google Analytics.
- Excellent communication skills—able to manage and align with stakeholders within and outside the tech team.
- Positive attitude, strong desire to learn, and passion to solve problems and see results.
- Not afraid to propose out‑of‑the‑box ideas, always backed up with data.
Company Overview
N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through its strategic retail brands JD Williams, JaCoMo and Simply Be, and its unique payments offering, N Brown aims to champion inclusivity and serve the underserved. We take great pride in delivering products that help customers look and feel amazing, without compromising on choice, value or accessibility.
We are committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, we’ll become the most loved and trusted fashion retailer. Diversity, Equity, Inclusion and Belonging are at the heart of our culture.
In May 2024 we were named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone.
Ways of Working
Hybrid working (2–3 days in the office at a minimum). 24 days holiday (+ 8)
UX Optimisation Specialist in Manchester employer: N Brown
Contact Detail:
N Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Optimisation Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in UX optimisation. Use case studies to demonstrate how you've improved user journeys and driven revenue growth—this will make you stand out!
✨Tip Number 3
Prepare for interviews by practising common questions related to A/B testing and CRO. Be ready to discuss your thought process and how you approach problem-solving. Confidence is key, so own your expertise!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at N Brown.
We think you need these skills to ace UX Optimisation Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the UX Optimisation Specialist role. Highlight your experience with A/B testing and any relevant tools you've used. We want to see how your skills align with our needs!
Showcase Your Analytical Skills: Since this role is all about optimising user journeys, be sure to include examples of how you've used data to drive decisions in your previous roles. We love candidates who can back up their ideas with solid evidence!
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. Remember, we want to understand your experience without getting lost in complex terms.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll get a feel for our company culture while you’re at it!
How to prepare for a job interview at N Brown
✨Know Your A/B Testing Inside Out
Make sure you brush up on your A/B testing knowledge before the interview. Be ready to discuss specific examples of tests you've run, the hypotheses behind them, and the results. This will show that you not only understand the theory but also have practical experience.
✨Communicate Like a Pro
Since you'll need to break down complex concepts for non-technical stakeholders, practice explaining your past projects in simple terms. Use analogies or relatable examples to make your points clear. This will demonstrate your communication skills and ability to engage with diverse audiences.
✨Show Off Your Analytical Skills
Prepare to discuss how you've used data to inform your decisions. Bring examples of how you've dug into Google Analytics or other tools to derive insights. Highlight any specific KPIs you’ve tracked and how they influenced your optimisation strategies.
✨Be Ready to Propose New Ideas
N Brown values out-of-the-box thinking, so come armed with innovative ideas for improving user journeys. Think about potential optimisation strategies you could implement and be prepared to back them up with data. This will showcase your proactive approach and passion for the role.