At a Glance
- Tasks: Support CRM campaigns and help grow our customer base with targeted strategies.
- Company: Join N Brown, a vibrant company in the heart of Manchester.
- Benefits: Enjoy hybrid working, 24 days holiday, and a range of wellness support.
- Other info: Flexible hours and a fun office environment surrounded by trendy spots.
- Why this job: Be part of a dynamic team and make a real impact on customer engagement.
- Qualifications: Enthusiastic learners with a marketing background and CRM knowledge are welcome.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a Project CRM Assistant to join our CRM team. What will you do as a Project CRM Assistant here at N Brown?
- Support the end-to-end process of creation and deployment of targeted and personalised CRM campaigns (Email, Push, Paper & SMS) to achieve the commercial targets.
- Work within the CRM team to support the development and growth of the customer base.
- Play a contributing role in the creation of weekly, monthly & seasonal plans and objectives to maximise response.
- Utilise customer segmentation to deliver targeted customer programmes driving profitable performance.
- Produce weekly results and analysis, supplying recommendations for future actions.
- Collaborate with colleagues in other departments to ensure the commercial objectives are met effectively, efficiently, on time and within budget.
What skills and experience will you have?
- Self-motivated, enthusiastic, eager to learn with a knowledge of CRM.
- Experience of working in a complex and fast-paced environment.
- Relevant Marketing degree.
- Microsoft suites and experience with CRM tools and systems.
What's in it for you?
- Hybrid working.
- 24 days holiday (+ 8 bank holidays).
- Annual bonus scheme.
- Enhanced maternity and adoption leave.
- Company pension with up to 8% N Brown contribution.
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
- A range of financial wellbeing support.
- Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence.
- Colleague discount across all N Brown brands.
- Onsite café with subsidised rates and local restaurant discounts!
- Life Assurance.
- Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice.
Ways of Working
We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you.
Equal Opportunity
We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Project CRM Assistant - 6 Month FTC in Manchester employer: N Brown
N Brown is an excellent employer that fosters a dynamic and inclusive work culture, offering hybrid working arrangements and a range of benefits including 24 days holiday, an annual bonus scheme, and mental health support. Located in the vibrant Northern Quarter of Manchester, employees enjoy a collaborative environment with opportunities for personal and professional growth, alongside perks like colleague discounts and paid volunteer time, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Project CRM Assistant - 6 Month FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the CRM field, especially those at N Brown. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with CRM tools and how you've used customer segmentation in past projects. Make it relatable!
✨Tip Number 3
Prepare for the interview by researching N Brown's recent campaigns. Bring ideas to the table on how you could contribute to their CRM efforts. This shows you're proactive and genuinely interested!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Project CRM Assistant - 6 Month FTC in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Project CRM Assistant role. Highlight your relevant experience with CRM tools and any marketing projects you've been involved in. We want to see how you can contribute to our team!
Show Your Enthusiasm:Let your passion shine through in your application! We love candidates who are self-motivated and eager to learn. Share examples of how you've gone above and beyond in previous roles or projects.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at N Brown
✨Know Your CRM Basics
Make sure you brush up on your CRM knowledge before the interview. Understand the key concepts and tools used in CRM campaigns, as well as how customer segmentation works. This will show that you're not just enthusiastic but also knowledgeable about the field.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data analysis in past roles. Since the job involves producing weekly results and recommendations, having examples ready will demonstrate your ability to drive performance through insights.
✨Collaborative Spirit is Key
Highlight any experience you have working with cross-functional teams. The role requires collaboration with other departments, so sharing examples of successful teamwork will illustrate that you can effectively contribute to achieving commercial objectives.
✨Prepare Questions About Their Campaigns
Research N Brown's previous CRM campaigns and come prepared with thoughtful questions. This shows your genuine interest in the company and its strategies, plus it gives you a chance to engage in a meaningful conversation during the interview.
