Merchandise Admin Assistant in Manchester

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by "championing inclusion, we’ll become the most loved and trusted fashion retailer". Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list – as voted for by our very own colleagues!

What you’ll be responsible for as a Merchandising Admin Assistant:

• Generating daily and weekly trading reporting.
• Keying orders on system for delivery into partners.
• Ensuring general housekeeping to maintain accuracy of the order file.
• Maintaining the department critical path.
• Communicating with internal Buying & Merchandising colleagues to ensure orders are promptly raised and are tracking on time.
• Communicating with external partners via email and Teams calls.
• Supporting in pulling orders forward or pushing back in line with trading performance.
• Escalating any delivery issues to relevant Merchandiser.
• Liaising with the warehouse to manage planned dispatches to partners.
• Maintaining size ratios to ensure they are being kept in line with sales by size.
• Helping with any ad-hoc duties that arise throughout the week.

What you will need to succeed as a Merchandising Admin Assistant:

• Excellent administrative, communication and organisation skills.
• Analytical mindset.
• A willingness to learn and be driven by curiosity.
• Good problem-solving skills.
• Ability to prioritise.
• Great team player.
• A keen interest in the retail industry.
• Driven & motivated.
• Basic Excel skills.
• Retail experience preferred.

What’s in it for you?

• Hybrid working (2-3 days in the office at a minimum).
• 24 days holiday (+ 8 bank holidays).
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Stream – a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence.
• Colleague discount across all N Brown brands.
• On-site café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance.
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice.

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafés, trendy bars and the best places to eat!