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- Tasks: Manage a high-performing retail website and lead exciting campaigns.
- Company: Join N Brown, a leading UK digital retail platform with a focus on inclusivity.
- Benefits: Enjoy hybrid working, 24 days holiday, and a range of wellness support.
- Why this job: Be part of a team that champions inclusion and makes a real impact in fashion.
- Qualifications: Proactive self-starter with strong analytical skills and a passion for ecommerce.
- Other info: Work in a vibrant Manchester office surrounded by cool cafes and bars.
The predicted salary is between 28800 - 43200 £ per year.
N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by "championing inclusion, we’ll become the most loved and trusted fashion retailer". Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.
In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!
Responsibilities
- Accountable for a high performing retail website including the day-to-day management of the site
- Plan, execute daily, weekly, monthly campaigns and product promotions
- Lead a robust post activity review process used to inform future optimisation
- Identify new opportunities for growth for channel and support and facilitate a test and learn approach, implementing successful outcomes
- Work closely with DT to improve platform process and customer experience
- Working closely with E-Commerce Optimisation SMEs to deliver a positive customer experience across the full customer journey
- Ensure strong internal relationships across both the trading team and cross functionally including FS (Financial Services), Brand, Digital Marketing, CRM, and product to ensure commercial plans are delivered
- Work towards exceeding budgeted KPIs on a daily, weekly, yearly basis
- Reporting performance of channel to senior level on a daily / weekly basis with accurate and informative insights to drive decisions and actions
- Deputise for Head of Trade
- Drive the discipline of consistently tracking performance and leveraging insights to ensure growth targets are achieved in the team
- Use customer insight, competitor analysis and business performance to support quarterly business planning
- Advising on best practice and sharing knowledge with peers across our retail brands
- Responsible for chairing cross functional meetings, setting agendas & ensuring actions are completed
- Lead and coach a high performing team ensuring objectives are set, personal development plans are in place and conduct regular performance reviews and 121's
Requirements
- A proactive and driven self-starter who is able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary
- Must demonstrate commercial acumen, strong analytical skills, planning capability and attention to detail
- Takes accountability and is assertive and confident in making decision for the customer and the team
- Excellent communication skills, ability to influence and build strong stakeholder relations to facilitate cross functional working
- Displays a desire for continuous personal self-improvement with a growth mindset
- Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition
- A leader who sets high standards for the team and invests time in coaching and mentoring
What’s in it for you?
- Hybrid working (2-3 days in the office at a minimum)
- 24 days holiday (+ 8 bank holidays)
- Annual bonus scheme
- Enhanced maternity and adoption leave
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts!
- Life Assurance and Private Medical Insurance
- Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice
Ways of Working
We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!
Ecommerce Manager 6 Months FTC (Maternity Cover) in Manchester employer: N Brown
Contact Detail:
N Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager 6 Months FTC (Maternity Cover) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around inclusivity and customer focus, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Ecommerce Manager role. Highlight your analytical skills and experience in driving growth, as these are key to impressing the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our awesome team at N Brown.
We think you need these skills to ace Ecommerce Manager 6 Months FTC (Maternity Cover) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Manager role. Highlight your relevant experience and skills that align with our values of inclusivity and customer focus. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about ecommerce and how your background makes you a great fit for N Brown. Don’t forget to mention any specific campaigns or projects you've led that demonstrate your skills.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used analytics to drive decisions in previous roles. We love seeing candidates who can turn insights into action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at N Brown
✨Know Your Numbers
As an Ecommerce Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to ecommerce, such as conversion rates and customer acquisition costs. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Campaign Experience
Prepare examples of successful campaigns you've managed. Highlight your planning and execution skills, and be specific about the outcomes. N Brown values a proactive approach, so share how you’ve identified growth opportunities and implemented changes that led to positive results.
✨Emphasise Cross-Functional Collaboration
N Brown places a strong emphasis on teamwork across various departments. Be prepared to discuss how you've built relationships with stakeholders in previous roles. Share specific instances where your communication skills helped facilitate successful projects or initiatives.
✨Demonstrate Your Growth Mindset
The company is looking for someone who is curious and eager to learn. Talk about how you stay updated on ecommerce trends and technologies. Mention any recent courses or self-improvement efforts you've undertaken to enhance your skills and knowledge in the field.
