Ecommerce Assistant - 12 Months FTC in Manchester

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

The role involves contributing to the delivery of the Ecommerce strategy, achieving online demand targets and customer/visitor conversion targets for our brands. A day in the life of an Ecommerce Assistant includes:

• Implementation and review of the Trading plan to contribute to the delivery of the demand targets for the website/app and product categories.
• Support in briefing and signing off creative to deliver the seasonal trading programme for the website/app home page and other promotional pages and campaigns.
• Proactively ensure that the website/app are free of snags and issues, making suggestions for improved user experience and drive process to prevent issues.
• Support in the analysis of the online demand and conversion activity and metrics, including completion of all required weekly and ad hoc reports.
• Supporting the Ecommerce Executive through working cross-functionally with the digital and email teams to ensure that objectives are being met and conversion opportunities are being optimised.
• Implementing category product plans and activity, working closely with the Buying & Merchandising teams.

What skills and experience will you have?

• Able to work in a fast‑paced environment, multitask, work to deadlines and reprioritise where necessary.
• Good analytical skills, excellent written and verbal communication skills, and great attention to detail.
• Ability to work collaboratively, an excellent team player, enthusiastic attitude and willingness to learn.
• Curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition, good working knowledge of MS Excel.
• We’re looking for a motivated and commercially aware individual with a passion for retail and ecommerce.
• Ideally, you’ll be a Graduate with a Marketing or related degree and some experience of working on marketing campaigns and projects, gained within a retail business.

What’s in it for you?

• Hybrid working (2-3 days in the office at a minimum).
• 24 days holiday (+ 8 bank holidays).
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Stream – a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence.
• Colleague discount across all N Brown brands.
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance.
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice.

Ways of Working: We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre.