Creative Project Manager in Manchester

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We are committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024.

The Role: Our Creative Project Manager will account manage the relationship between brand marketing team and our internal creative resource; plan and project manage all creative jobs in progress for all brands, work on several projects simultaneously, and ensure work is delivered on time and error free.

A day in the life of a Creative Project Manager:

• Be the lead point of contact for all matters relating to creative projects.
• Create detailed critical paths based on agreed SLAs and seasonal activity.
• Plan and manage new projects into planning software, considering the most effective way to use available resource for effective results.
• Arrange all sessions for brief/review/feedback with internal creative team and stakeholders.
• Manage stakeholders to ensure clear information and direction is delivered both brief and feedback.
• Manage expectations with stakeholders around delivery and feasibility of projects, be the 'resource gatekeeper'.
• Ensure milestone dates are met by all parties throughout a project.
• Manage schedule changes across all relevant touchpoints.
• Monitor smooth workflow of all live jobs and ensure the correct processes have been adhered to.
• Have a thorough working knowledge of all projects in progress - what stage they're at and dealing with / escalating issues appropriately.
• Develop strong working relationships with both stakeholders and creatives and be a pro-active problem solver.

What are we looking for?

• Experience in a role of a similar nature, which could be in-house or agency.
• Experience of managing the day-to-day workflow for creative projects, understanding of creative production workflows.
• A team player with strong communication, influencing and negotiation skills appropriate to both internal clients and creative teams.
• A passion for planning, project management and problem solving.
• Ability to manage risk, scope and change control.
• Motivated by delivering projects in a smooth, accurate and efficient way.
• Strong organisational skills and great attention to detail.
• Able to demonstrate a positive can-do approach even during challenging times.
• Experience in advertising / ATL and / or Paid Media desirable.
• IT literate, able to learn fast and try new software as it emerges.
• The desire to work in a friendly, talented creative team.

What's in it for you?

• Hybrid working (2-3 days in the office at a minimum).
• 24 days holiday (+ 8 bank holidays).
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence.
• Colleague discount across all N Brown brands.
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance.
• Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice.

Ways of Working: We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat!