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- Tasks: Lead the charge in optimizing logistics and enhancing customer delivery experiences.
- Company: Join N Brown Group, a leader in e-commerce focused on customer satisfaction.
- Benefits: Enjoy 24 days holiday, annual bonuses, mental health support, and colleague discounts.
- Why this job: Be part of a dynamic team that values innovation and real customer impact.
- Qualifications: Prior product management experience with a strong grasp of logistics is essential.
- Other info: Opportunity to volunteer for a charity of your choice on paid time.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Digital Product Manager to join us here at N Brown Group. In this role, you’ll focus on optimising our logistics and supply chain to enhance the delivery experience for our customers. The ideal candidate will be passionate about improving operational efficiency and customer satisfaction by addressing real pain points in the delivery journey. You’ll collaborate with stakeholders across the business to understand their requirements, assess market trends, and analyse what leading e-commerce companies are doing to deliver exceptional experiences.
Working closely with your squad-including developers, designers, and analysts-you’ll design and implement solutions that streamline processes and improve delivery performance. To thrive in this role, you should have prior experience in product management, a strong understanding of logistics or supply chain operations, and a track record of working within an agile enterprise environment.
What will you do as a Product Manager at N Brown?
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Engage with stakeholders to formulate the vision, strategy and roadmap for your product and execute it well by delivering high quality customer experiences that solve real customer problems
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Working closely with our supply chain colleagues you will be responsible for defining and achieving the delivery experience we want to offer our customers
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Understanding of product market fit and the iterative process to creating products (minimum viable product, minimum marketable product etc)
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Understand key user personas, customers & stakeholders for your product
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Go to person for customer product – you know the product inside and out so can champion its features
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Effectively document and explain new requirements to the squad using user stories, personas, and acceptance tests and help the team in breaking down pieces of work / epic into smaller, deliverable chunks of value that can be delivered faster
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Steer sprint / release planning sessions by working with colleagues to plan sprints / releases that deliver maximum business value in least effort
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Create and own OKRs which align to the product / business strategy
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Monitor competitor activity and overseas market trends
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Drive the acceptance and adoption of ideas and improvements with product and technology stakeholders
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Present to other areas of the business (monthly showcase / quarterly business review) on your product with a focus on value delivered
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Lead discovery work for a new customer problem, collaborating with developers and UX to prototype and validate hypotheses
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Clear prioritisation to always work on the most important initiative at that moment in time
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Provide support to peers in the product community and wider product leadership team
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Knowledge and experience of product management best practice & methodologies.
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Experience of working with common technology solutions within the logistics space is desirable
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Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders
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Customer centric mentality, prioritising work that solves real customer problems
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Clear communicator who can explain complex technology approaches to non-technical audiences
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Effective at stakeholder management – the right people know the right level of information
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Understand user research / design thinking concepts and applied those for your product work
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Good knowledge in the use of tools & techniques for backlog prioritisation, managing dependencies and for gaining insights using available data points
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Broad knowledge and understanding of the technologies relevant to product management
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Knowledge and experience of software development methodologies and processes
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24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
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Annual bonus scheme
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Enhanced maternity and adoption leave
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Access to Apricity, a self-funding IVF benefit at a reduced rate
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Company pension with up to 8% N Brown contribution
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Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
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A range of financial wellbeing support
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Colleague discount across all N Brown brands
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Onsite café with subsidised rates and local restaurant discounts!
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Life Assurance and Private Medical Insurance
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Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
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Digital Product Manager- Logistics employer: N Brown
Contact Detail:
N Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager- Logistics
✨Tip Number 1
Familiarize yourself with the latest trends in logistics and supply chain management. Understanding what leading e-commerce companies are doing can give you a competitive edge when discussing your insights during interviews.
✨Tip Number 2
Engage with professionals in the product management and logistics fields through networking events or online forums. Building connections can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlighting your experience with agile methodologies and customer-centric solutions will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to communicate complex ideas clearly. Practice explaining technical concepts in simple terms, as this skill is crucial for effective stakeholder management in the role.
We think you need these skills to ace Digital Product Manager- Logistics
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Digital Product Manager position. Tailor your application to highlight your experience in logistics and product management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in product management, especially within logistics or supply chain operations. Provide specific examples of how you've improved operational efficiency and customer satisfaction.
Showcase Your Skills: Demonstrate your understanding of agile methodologies and your ability to work collaboratively with cross-functional teams. Mention any tools or techniques you are familiar with for backlog prioritization and managing dependencies.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for enhancing customer experiences in logistics. Discuss how you can contribute to N Brown Group's goals and vision.
How to prepare for a job interview at N Brown
✨Understand the Logistics Landscape
Make sure you have a solid grasp of logistics and supply chain operations. Familiarize yourself with current trends and challenges in the industry, as well as what leading e-commerce companies are doing to enhance their delivery experiences.
✨Showcase Your Product Management Experience
Be prepared to discuss your previous product management roles, especially those that involved complex products. Highlight specific examples where you successfully delivered value to stakeholders and improved customer satisfaction.
✨Communicate Clearly and Effectively
As a Digital Product Manager, you'll need to explain complex concepts to non-technical audiences. Practice articulating your thoughts clearly and concisely, especially when discussing user stories, personas, and acceptance tests.
✨Demonstrate Stakeholder Engagement Skills
Prepare to discuss how you've engaged with various stakeholders in the past. Share examples of how you gathered requirements, prioritized initiatives, and drove the acceptance of new ideas within your teams.
