Warehouse Team Leader

We’re looking for a Warehouse Team Leader to join our Logistics team! As a Team Leader for N Brown, you’ll work to effectively manage operational processes, resource, and colleagues within our Logistics operation. You’ll provide an excellent customer experience for all of our internal and external customers within agreed objectives and SLA’s and you’ll drive change through a continuous improvement culture. We’re looking for people that are passionate about leading people and you’ll be a role model for our core behaviours and be a true advocate for our culture!

Shift pattern: 4 days on 4 days off. Your working hours will be 2pm to 1:30am.

Location: Our Logistics hub is located in Shaw, Oldham. It can be easily accessed via Tram, which is just a few minutes’ walk away and we also offer free car parking for anyone who wishes to drive to the site.

What will you do as a Warehouse Team Leader at N Brown?

• You’ll lead, support, motivate, train, and develop the Logistics Operational colleagues in your team to ensure our Logistics Operational objectives are met.
• You’ll accurately log colleagues’ time and attendance and ensure all colleagues’ absence is managed in line with N Brown policy.
• You’ll make sure that delivery of all Health & Safety (including all current COVID) measures and housekeeping requirements are maintained and ensure there is a safe and clean environment for all colleagues and visitors on the Logistics sites.
• You’ll work to achieve production and compliance targets and SLA’s whilst making sure that we are using the most cost effective use of resources and services.
• You’ll also respond to adjustments in production plans and assign resources where needed.
• You’ll deliver the departmental budgets through effective manpower, planning and performance management.
• You’ll review performance and quality for your area of responsibility and provide weekly cost analysis.
• You’ll also review and respond to directions to investigate trends in MI.
• You’ll be flexible with start/finish times of shift in order to plan the day and provide accurate details for handovers for colleagues and be open to support business needs with flexibility of overtime when required.
• You’ll be multiskilled at managing several departments outside of your main department.
• You’ll identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands.

What skills and experience will you have as Warehouse Team Leader?

• To be the voice for your colleagues.
• Champion a true team culture for your colleagues.
• Champion People and Engagement initiatives for your team.
• Create a supportive, inclusive environment where your team are encouraged to do their best.
• Be open to feedback from your team and create ideas to improve colleague experience.
• Act as role models.
• Communicate honestly with colleagues.

What’s in it for you?

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days.
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Access to Apricity, a self-funding IVF benefit at a reduced rate.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Colleague discount across all N Brown brands.
• Life assurance.
• Onsite café with subsidised rates and local restaurant discounts!
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice.

N Brown – who we are and why work for us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer.’ Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues!

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to this role as Warehouse Team Leader at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck.