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- Tasks: Lead data control processes and support operational management with reporting accuracy.
- Company: Join N Brown Group, a forward-thinking digital retailer with a diverse culture.
- Benefits: Enjoy 24 days holiday, mental health support, and colleague discounts.
- Why this job: Make a real impact by driving improvements in supply chain operations.
- Qualifications: Strong data analysis skills and ability to manage deliverables.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Operations Support and Data Control Lead
We’re looking for an Operations Support and Data Control Lead to join our Supply Chain Operations team.
As an Operations Support and Data Control Lead you’ll have a good understanding of the environment and you’ll be able to extract a variety of data and produce reports that support the whole operational management team to continually drive improvements.
This will include reviewing day‑to‑day operational processing activity as well as other areas such as Holidays / Absence and building clear outlines of the challenges and opportunities to improve within each domain.
You’ll work with the teams either in a group format or individually to deliver month‑end reporting and other month‑end targets but also to ensure clear action plans and accountability are in place to drive improvements.
This work will also include supporting the wider management team in standardising core reports used for planning / daily controls and management of workflows including volume and hours, using the data to map progress positive or negative and drive.
You will need to be self‑motivated and inquisitive and have experience of working within a challenging operational environment.
What will you do?
- Manage multiple stakeholders and lead the Operational data Processes and controls.
- Support operational management team with overall reporting accuracy and improvement to drive Single source reporting and document usage (Standardisation).
- Develop / adapt current manpower reporting such as Budget / In week labour reporting and volumes with an aim to build in day / week and monthly reporting as one operational overview report.
- Work to transfer all reporting so all core operating reporting is via the Supply chain MI platform (Reduce reliance on Excel across all areas).
- Centralise all MI / data requests from the operational team, triage / support internal – MI central team development and delivery.
- Reduce waste by conducting regular housekeeping reviews of the reporting tools and platforms, eliminating duplication as well as simplify the data being presented.
- Conduct / Lead reviews with the Logistics MI team to drive Central MI reporting tools to enable a one stop solution for all operational data highlighting core challenges and opportunities.
- Support the weekly generation of ER reports as well as supporting the monthly payroll process (Driving accuracy as well simplifying reporting).
- Manage the operational central repository of reports for ease of access, Excel / MI etc but produce a clear outline of reports , dates generate, usage and review regularly.
- Set up working parties across all shifts / department and management levels to review usage / accuracy and manage overall usage and improvements.
- To role model our core behaviours and be an advocate for our culture, driving colleague engagement, gaining regular feedback from colleagues.
- To identify process improvements and support implementation through the Supply Chain Continuous Improvement team ‘The Ideas Hub’.
What skills and experience will you have?
- Ability to work alone or in a group environment.
- Previous experience of Supply Chain processes (not essential but preferred).
- Previous Data analysis experience.
- Good Time Management and prioritisation skills.
- Focus to manage end to end deliverable and those accountable.
- Open and honest communications with all colleagues at all levels.
- Good numerical and verbal skills.
- Outlook, Microsoft and Power Bi, Logistics operational experience.
What’s in it for you?
- 24 days holiday (+ 8 bank holidays)
- Enhanced maternity and adoption leave
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts!
- Life Assurance and Private Medical Insurance
- Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
Location and Working Hours
This role will be based out of our Distribution Centre in Shaw, Oldham. Our site offers free colleague parking and are just a short walk from the Tram stop too! For this role, the working hours are 38.5 Monday to Friday.
Equal Opportunity Statement
We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status.
Application Process
As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
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Operations Support and Data Control Lead employer: N Brown Group
Contact Detail:
N Brown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support and Data Control Lead
✨Tip Number 1
Network like a pro! Reach out to current employees at N Brown on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research N Brown’s operations and think about how your skills can help improve their processes. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with data analysis and operational improvements clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the N Brown team.
We think you need these skills to ace Operations Support and Data Control Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in data analysis and supply chain processes. We want to see how your skills align with the Operations Support and Data Control Lead role, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive improvements and manage reporting accuracy. Use numbers and examples to make your case stronger – we love a good success story!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at N Brown Group
✨Know Your Data Inside Out
As an Operations Support and Data Control Lead, you'll be dealing with a lot of data. Make sure you understand the key metrics and reports mentioned in the job description. Familiarise yourself with how data drives operational improvements and be ready to discuss specific examples of how you've used data analysis in past roles.
✨Showcase Your Stakeholder Management Skills
This role involves managing multiple stakeholders, so be prepared to talk about your experience in this area. Think of examples where you've successfully collaborated with different teams or departments to achieve a common goal. Highlight your communication skills and how you ensure everyone is on the same page.
✨Demonstrate Your Problem-Solving Abilities
The job requires identifying process improvements and implementing them. Come prepared with examples of challenges you've faced in previous roles and how you approached solving them. This will show your potential employer that you're proactive and can think critically about operational processes.
✨Be Ready to Discuss Continuous Improvement
N Brown values continuous improvement, so be ready to share your thoughts on how you can contribute to this culture. Discuss any experience you have with initiatives like 'The Ideas Hub' and how you've driven improvements in your previous roles. Showing that you're aligned with their values will make a great impression.
