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- Tasks: Enhance online shopping experiences through data-driven merchandising and collaboration.
- Company: Join N Brown, a leader in inclusive fashion for over 150 years.
- Benefits: Enjoy 24 days holiday, annual bonuses, and mental health support.
- Why this job: Make a real impact in digital retail while developing your skills.
- Qualifications: Experience in merchandising and analytics tools is a plus.
- Other info: Flexible working hours and a vibrant office in Manchester's Northern Quarter.
The predicted salary is between 30000 - 42000 £ per year.
Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers.
Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.
The role
Responsible for proposing and implementing Search & Browse activity, making data led decisions, leading to proven improvements in the customer experience. You will achieve this working cross functionally with other departments to deliver real value for the business.
Role Responsibilities
- Own the on-site Search & Browse experience, using product sequencing and recommendations to improve discoverability and engagement.
- Lead the development and implementation of product rankings A/B tests, aligned with KPIs such as Revenue, Margin, Add-to-Cart Rate, Conversion Rate, Revenue per Visit, and Average Order Value.
- Manage and optimise web hierarchy, filters, and navigation, collaborating with UX, SEO, Buying, and Trading teams.
- Drive product data enrichment, ensuring high-quality, complete data that supports site performance and experience.
- Identify personalisation opportunities to improve user journeys through relevant product recommendations and search results.
- Use analytics tools (Google Analytics 4, BloomReach Insights, Power BI) to extract actionable insights that inform merchandising decisions.
- Continuously improve processes and workflows within BloomReach (Search & Merch, Recommendations, Pathways).
- Represent the Online Merchandising team in cross-functional meetings and initiatives across Trading, SEO, Merchandising, and Paid Media.
- Report on performance and insights, sharing clear action plans and outcomes with stakeholders across the business.
- Line manage, train, and develop the Online Merchandising Assistants, supporting both day-to-day operations and long-term career progression.
- Support general merchandising admin such as link building, attribute creation, sitewalking and reporting.
- Carry out additional duties as required in support of the broader team.
Key tools
- Search & Browse: BloomReach, Fatwire
- Reporting: Google Analytics 4, BloomReach Insights, Power BI
- Microsoft: Word, Excel, PowerPoint
- Task/Process Management: JIRA, Confluence
What’s in it for you?
- 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
- Annual bonus scheme
- Enhanced maternity and adoption leave
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts!
- Life Assurance and Private Medical Insurance
- Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
Ways of Working
We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.
Our promise to you: We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
What happens when you apply to a role at N Brown?
As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
Online Merchandising Executive in Manchester employer: N Brown Group
Contact Detail:
N Brown Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Merchandising Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to talk about your skills and experiences confidently. Tailor your examples to highlight how you can contribute to the Online Merchandising team at N Brown.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the N Brown family.
We think you need these skills to ace Online Merchandising Executive in Manchester
Some tips for your application 🫡
Show Your Passion for Inclusivity: When writing your application, let your enthusiasm for inclusivity shine through. Share experiences or ideas that align with our mission to make everyone feel confident and stylish, just like we do at N Brown.
Be Data-Driven: Since the role involves making data-led decisions, highlight any experience you have with analytics tools or data interpretation. We love seeing how you can use numbers to improve customer experiences!
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities of the Online Merchandising Executive role. Mention relevant skills and experiences that show you can own the Search & Browse experience effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with N Brown!
How to prepare for a job interview at N Brown Group
✨Know Your Data
As an Online Merchandising Executive, you'll be making data-led decisions. Brush up on your knowledge of analytics tools like Google Analytics 4 and BloomReach Insights. Be ready to discuss how you've used data in past roles to improve customer experiences or drive sales.
✨Show Your Curiosity
N Brown values innovation and curiosity. Prepare some questions about their current merchandising strategies or recent projects. This shows you're not just interested in the role but also in how you can contribute to their ongoing success.
✨Collaborate Like a Pro
This role involves working cross-functionally with various teams. Think of examples from your past where you successfully collaborated with others. Highlight your communication skills and how you’ve navigated challenges in team settings.
✨Embrace the Fast Pace
N Brown mentions a fast and furious environment. Be prepared to discuss how you handle pressure and tight deadlines. Share specific instances where you thrived in a dynamic setting, showcasing your adaptability and problem-solving skills.
