Merchandising Admin Assistant in Manchester

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

We work hard to create a happy and inclusive culture for everyone.

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. Our full‑time working hours are 36.17 per week over 5‑days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.

What you’ll be responsible for as a Merchandising Admin Assistant:

• Generating daily and weekly trading reporting.
• Keying orders on system for delivery into partners.
• Ensuring general housekeeping to maintain accuracy of the order file.
• Maintaining the department critical path.
• Communicating with internal Buying & Merchandising colleagues to ensure orders are promptly raised and are tracking on time.
• Communicating with external partners via email and Teams calls.
• Supporting in pulling orders forward or pushing back in line with trading performance.
• Escalating any delivery issues to relevant Merchandiser.
• Liaising with the warehouse to manage planned dispatches to partners.
• Maintaining size ratios to ensure they are being kept in line with sales by size.
• Helping with any ad hoc duties that arise throughout the week.

What you will need to succeed as a Merchandising Admin Assistant:

• Excellent administrative, communication and organisation skills.
• Analytical mindset.
• A willingness to learn and be driven by curiosity.
• Good problem‑solving skills.
• Ability to prioritise.
• Great team player.
• A keen interest in the retail industry.
• Driven & motivated.
• Basic Excel skills.
• Retail experience preferred.

What’s in it for you?

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days.
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Colleague discount across all N Brown brands.
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance.
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice.

Our promise to you:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!