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For Companies At a Glance
- Tasks: Take charge of complex security incidents and provide expert analysis to resolve issues.
- Company: Join a leading cybersecurity firm dedicated to protecting customer security.
- Benefits: Enjoy medical coverage, generous PTO, paid volunteer days, and a unique learning experience.
- Other info: Flexible hybrid working model with opportunities for professional growth.
- Why this job: Make a real impact in cybersecurity while developing your skills in a supportive environment.
- Qualifications: Experience in SOC or MDR roles with strong analytical and communication skills.
The predicted salary is between 45000 - 60000 £ per year.
The SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.
What You’ll Do
- Take ownership of complex or high-priority customer service requests that require in-depth analysis and troubleshooting.
- Conduct investigations using advanced tools and techniques to identify root causes of issues.
- Perform detailed incident triage, analysis, and support for escalated events.
- Support non-emergency calls into MDR Support Operations in real-time with customers.
- Act as a key technical escalation point for Support Analysts handling advanced issues.
- Provide expert analysis and recommendations on escalated cases.
- Collaborate with Frontline MDR analysts during surges in alert activity.
- Perform peer reviews on incident reports and customer documentation.
- Recommend process improvements or training areas based on observations.
What You’ll Bring
- Experience in SOC, MDR, or equivalent cybersecurity role.
- Proven experience handling escalations and complex investigations.
- CompTIA CYSA+ or equivalent DoD 8570 / 8140 IAT Level II certification.
- Advanced knowledge of SOC operations, incident support, and analysis techniques.
- Excellent communication skills for both technical and non-technical audiences.
- High proficiency with SIEM, IDS/IPS, EDR, and related tools.
- Analytical and detail-oriented with a passion for solving problems.
- Strong mentor and team player.
- Calm and dependable under high-pressure situations.
- Ethical, professional, and dedicated to customer security and support.
Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Fundraising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
SOC Analyst employer: N-able
Contact Detail:
N-able Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Analyst
✨Tip Number 1
Network like a pro! Reach out to current SOC Analysts or professionals in the cybersecurity field on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have a lead on an open position!
✨Tip Number 2
Show off your skills! If you’ve got experience with SIEM, IDS/IPS, or EDR tools, make sure to highlight that in conversations. Consider setting up a personal project or contributing to open-source projects to demonstrate your expertise and passion for cybersecurity.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your incident triage and analysis techniques. Be ready to discuss how you would handle high-pressure situations and complex investigations. Practising with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to reflect your understanding of the SOC Analyst role and how you can contribute to our mission of customer security and support.
We think you need these skills to ace SOC Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in SOC or MDR roles. We want to see how you've handled complex investigations and escalations, so don’t hold back on those details!
Show Off Your Skills: When writing your application, emphasise your technical skills with tools like SIEM and EDR. We love seeing candidates who can communicate effectively with both technical and non-technical audiences.
Be Specific About Your Experience: Use specific examples from your past roles to demonstrate your analytical abilities and problem-solving skills. We’re looking for real-life scenarios where you’ve made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the SOC Analyst role. We can’t wait to hear from you!
How to prepare for a job interview at N-able
✨Know Your Tools Inside Out
As a SOC Analyst, you'll be expected to have advanced knowledge of tools like SIEM, IDS/IPS, and EDR. Make sure you can discuss your experience with these tools in detail, including specific incidents where you used them to resolve issues.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex investigations you've handled. Highlight your analytical approach and how you identified root causes. This will demonstrate your capability to tackle high-priority security inquiries effectively.
✨Communicate Clearly and Confidently
You'll need to explain technical concepts to both technical and non-technical audiences. Practice articulating your thoughts clearly, and be ready to adapt your communication style based on who you're speaking to during the interview.
✨Emphasise Your Mentorship Experience
Since the role involves mentoring other analysts, be prepared to discuss your experience in guiding others. Share specific instances where you provided support or training, showcasing your ability to lead and collaborate within a team.