At a Glance
- Tasks: Handle complex security inquiries and mentor fellow analysts in a dynamic environment.
- Company: Join a leading cybersecurity firm dedicated to customer security and support.
- Benefits: Enjoy medical coverage, generous PTO, paid volunteer days, and a hybrid work model.
- Other info: Be part of a supportive team with excellent growth opportunities.
- Why this job: Make a real impact in cybersecurity while developing your skills and career.
- Qualifications: Experience in SOC or MDR roles with strong analytical and communication skills.
The predicted salary is between 45000 - 60000 £ per year.
The SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.
What You’ll Do
- Take ownership of complex or high-priority customer service requests that require in-depth analysis and troubleshooting.
- Conduct investigations using advanced tools and techniques to identify root causes of issues.
- Perform detailed incident triage, analysis, and support for escalated events.
- Support non-emergency calls into MDR Support Operations in real-time with customers.
- Act as a key technical escalation point for Support Analysts handling advanced issues.
- Provide expert analysis and recommendations on escalated cases.
- Collaborate with Frontline MDR analysts during surges in alert activity.
- Perform peer reviews on incident reports and customer documentation.
- Recommend process improvements or training areas based on observations.
What You’ll Bring
- Experience in SOC, MDR, or equivalent cybersecurity role.
- Proven experience handling escalations and complex investigations.
- CompTIA CYSA+ or equivalent DoD 8570 / 8140 IAT Level II certification.
- Advanced knowledge of SOC operations, incident support, and analysis techniques.
- Excellent communication skills for both technical and non-technical audiences.
- High proficiency with SIEM, IDS/IPS, EDR, and related tools.
- Analytical and detail-oriented with a passion for solving problems.
- Strong mentor and team player.
- Calm and dependable under high-pressure situations.
- Ethical, professional, and dedicated to customer security and support.
Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Fundraising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
SOC Analyst in Dundee employer: N-able
Contact Detail:
N-able Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Analyst in Dundee
✨Tip Number 1
Network like a pro! Reach out to current SOC Analysts or professionals in the cybersecurity field on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have a lead on an opportunity!
✨Tip Number 2
Show off your skills! If you’ve got experience with SIEM, IDS/IPS, or EDR tools, make sure to highlight that in conversations. Consider setting up a demo or sharing a case study of a complex investigation you handled. It’s all about proving you can tackle those high-priority incidents!
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and soft skills. Practice explaining complex concepts in simple terms, as you’ll need to communicate effectively with both technical and non-technical audiences. We want to see how you can mentor others too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter. Let’s get you in the door!
We think you need these skills to ace SOC Analyst in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the SOC Analyst role. Highlight your experience in handling complex security inquiries and any relevant certifications like CompTIA CYSA+. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cybersecurity and how your background makes you a perfect fit for our team. Don’t forget to mention your mentoring experience and how you handle high-pressure situations.
Showcase Your Technical Skills: We love seeing candidates who are well-versed in tools like SIEM, IDS/IPS, and EDR. Make sure to include specific examples of how you've used these tools in past roles to solve problems or improve processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at N-able
✨Know Your Tools
Familiarise yourself with the tools mentioned in the job description, like SIEM, IDS/IPS, and EDR. Be ready to discuss your experience with these technologies and how you've used them in past roles to tackle complex security incidents.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled escalated issues or complex investigations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical skills.
✨Communicate Clearly
Since you'll be dealing with both technical and non-technical audiences, practice explaining complex concepts in simple terms. This will demonstrate your communication skills and ability to mentor others effectively.
✨Stay Calm Under Pressure
Expect questions that assess how you handle high-pressure situations. Think of scenarios where you remained composed while resolving urgent security incidents, and be ready to discuss your approach to maintaining professionalism in those moments.