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- Tasks: Take charge of complex security inquiries and conduct in-depth investigations.
- Company: Join N-able, a leader in redefining cyber resilience with a supportive team culture.
- Benefits: Enjoy medical coverage, generous PTO, paid volunteer days, and a custom learning experience.
- Other info: Flexible hybrid working model and opportunities for career advancement.
- Why this job: Make a real impact in cybersecurity while growing your skills in a dynamic environment.
- Qualifications: Experience in SOC or MDR roles, strong analytical skills, and relevant certifications.
The predicted salary is between 40000 - 50000 £ per year.
At N‑able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N‑ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
The SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.
What You’ll Do
- Take ownership of complex or high‑priority customer service requests that require in-depth analysis and troubleshooting.
- Conduct investigations using advanced tools and techniques to identify root causes of issues.
- Perform detailed incident triage, analysis, and support for escalated events.
- Support non‑emergency calls into MDR Support Operations in real‑time with customers.
- Act as a key technical escalation point for Support Analysts handling advanced issues.
- Provide expert analysis and recommendations on escalated cases.
- Collaborate with Frontline MDR analysts during surges in alert activity.
- Perform peer reviews on incident reports and customer documentation.
- Recommend process improvements or training areas based on observations.
What You’ll Bring
- Experience in SOC, MDR, or equivalent cybersecurity role.
- Proven experience handling escalations and complex investigations.
- CompTIA CYSA+ or equivalent DoD 8570 / 8140 IAT Level II certification.
- Advanced knowledge of SOC operations, incident support, and analysis techniques.
- Excellent communication skills for both technical and non-technical audiences.
- High proficiency with SIEM, IDS/IPS, EDR, and related tools.
- Analytical and detail-oriented with a passion for solving problems.
- Strong mentor and team player.
- Calm and dependable under high-pressure situations.
- Ethical, professional, and dedicated to customer security and support.
Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Fund-raising opportunities as part of our giving program
- N‑ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
At N‑able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
SOC Analyst employer: N-able Technologies Ltd.
Contact Detail:
N-able Technologies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Analyst
✨Tip Number 1
Network like a pro! Reach out to current SOC Analysts or cybersecurity professionals on LinkedIn. Ask them about their experiences at N-able and any tips they might have for landing the job. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can discuss your experience with SIEM, IDS/IPS, and EDR tools confidently. We want to see how you handle complex scenarios, so practice explaining your thought process in detail.
✨Tip Number 3
Show us your passion for cybersecurity! During interviews, share specific examples of how you've solved problems or improved processes in previous roles. We love hearing about your dedication to customer security and support—it's what makes you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at N-able. Let’s make this happen together!
We think you need these skills to ace SOC Analyst
Some tips for your application 🫡
Show Your Cyber Skills: When you're writing your application, make sure to highlight your experience in SOC or MDR roles. We want to see how you've tackled complex investigations and escalations, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for the SOC Analyst role. Use keywords from the job description and relate your past experiences to what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant, and focus on your achievements and skills that align with the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at N-able Technologies Ltd.
✨Know Your Stuff
Make sure you brush up on your SOC operations and incident analysis techniques. Be ready to discuss your experience with SIEM, IDS/IPS, and EDR tools. The more specific examples you can provide about your past investigations and escalations, the better!
✨Show Off Your Communication Skills
As a SOC Analyst, you'll need to communicate complex technical issues clearly. Practice explaining your previous projects or incidents to someone without a technical background. This will help you demonstrate your ability to bridge the gap between technical and non-technical audiences.
✨Be a Problem Solver
Prepare to showcase your analytical skills by discussing how you've tackled complex problems in the past. Think of specific incidents where you identified root causes and implemented solutions. Highlight your calmness under pressure—this is key in high-stakes situations!
✨Emphasise Teamwork and Mentorship
Since you'll be acting as a mentor to other analysts, be ready to talk about your experiences in guiding and supporting team members. Share examples of how you've collaborated during busy periods or helped improve processes based on your observations.