At a Glance
- Tasks: Be the go-to tech advisor for customers, optimising data protection and recovery strategies.
- Company: Join N-able, a leader in cyber resilience with a supportive global team.
- Benefits: Enjoy medical coverage, generous PTO, hybrid work, and unique learning opportunities.
- Other info: Collaborate across teams and influence product enhancements while enjoying a flexible work model.
- Why this job: Make a real impact in cybersecurity while growing your skills in a dynamic environment.
- Qualifications: 3+ years in Solutions Engineering or related fields, with strong backup and recovery knowledge.
The predicted salary is between 59400 - 72600 £ per year.
Why N‑able
At N‑able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient.
Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence.
But the real power behind it all?
Our people.
We’re a global crew of N‑ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference.
If you're into meaningful work, fast growth, and a team that’s got your back, you’ll besurrounded by people who believe in what they do—and in you.
As a Cove Data Protection Solutions Engineer, you will serve as a trusted technical advisor helping MSPs and customers maximize the value of N‑able Cove Data Protection.
You will partner with customers, Customer Success, Product Management, Engineering, and Sales to improve backup reliability, accelerate recovery outcomes, optimize data protection strategies, and drive long-term customer success.
The role can be hybrid with 3 days a week in the Edinburgh office. We also welcome UK remote applications.
- What You’ll Do
- Act as the primary technical advisor for customers using N‑able Cove Data Protection.
- Drive adoption and optimization of Cove backup, recovery, disaster recovery, and data protection capabilities.
- Conduct backup architecture and data protection reviews, providing best-practice recommendations.
- Guide customers on backup policy design, retention strategies, recovery testing, and operational maturity.
- Support deployments across servers, workstations, Microsoft 365, and cloud-first backup environments.
- Partner with Support and Engineering to troubleshoot backup failures, restore issues, and performance concerns.
- Deliver technical workshops, enablement sessions, and data protection reviews.
- Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management.
- Provide customer feedback to Product and Engineering to influence future Cove platform enhancements.
- Serve as a data protection subject matter expert during escalations and strategic customer engagements.
- What You’ll Bring
- 3+ years in Solutions Engineering, Backup Engineering, Technical Consulting, Professional Services, or a related data protection role.
- Experience with backup and recovery platforms, disaster recovery, cloud backup, or BCDR solutions.
- Strong understanding of backup methodologies, recovery objectives, retention policies, and data protection best practices.
- Knowledge of servers, virtualization, Microsoft 365, cloud storage, networking, and endpoint environments.
- Ability to assess backup health, identify coverage gaps, and recommend practical remediation steps.
- Excellent communication, presentation, and customer-facing skills.
- Strong troubleshooting and problem-solving abilities.
- Experience working cross-functionally with Product, Engineering, Support, and Customer Success teams.
- Preferred Qualifications
- Experience supporting MSPs, IT service providers, or channel partners.
- Experience with N‑able Cove, Veeam, Acronis, Datto, Replibit, Storage Craft, or similar backup and recovery platforms.
- Industry certifications such as Microsoft 365, Azure, AWS, VMware, Comp TIA Server+, Network+, or Security+.
- Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volu Nteer Days per year
- Employee Stock Purchase Program
- Fu N-raising opportunities as part of our giving program
- N‑ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
- About N‑able
At N‑able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover.
Our scalable technology infrastructure includes AI-powered capabilities, market‑leading third‑party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes.
Our partner‑first approach combines our products with experts, training, and peer‑led events that empower our customers to be secure, resilient, and successful.
- #LI-NK1 #LI-Hybrid
- #J-18808-Ljbffr
Senior Solutions Engineer employer: N-able Technologies Ltd.
N-able Technologies Ltd. is an excellent employer for those seeking to make a meaningful impact in the tech industry. With a focus on collaboration and innovation, employees enjoy a hybrid working model that promotes work-life balance, alongside comprehensive benefits and opportunities for professional growth in the vibrant city of Edinburgh. Join a team that values data-driven design and empowers you to enhance user experiences while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at N-able Technologies Ltd. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to N-able Technologies Ltd..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like N-able Technologies Ltd..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like N-able Technologies Ltd. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Solutions Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at N-able Technologies Ltd..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at N-able Technologies Ltd. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at N-able Technologies Ltd.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If N-able Technologies Ltd. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
