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For Companies At a Glance
- Tasks: Lead pre-sales support, create POCs, and provide technical solutions for customers.
- Company: Join N-able, a global software company transforming IT capabilities with a diverse team.
- Benefits: Enjoy hybrid work, generous PTO, medical coverage, and unique learning opportunities.
- Why this job: Make a real impact in a supportive culture while driving technology adoption.
- Qualifications: Industry certifications and advanced experience in networking, systems, and application monitoring required.
- Other info: Be part of a vibrant team dedicated to innovation and customer success.
The predicted salary is between 48000 - 72000 £ per year.
Why N-able
IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!
The Principal Sales Engineer is a subject matter expert providing direction, specialist knowledge, thought leadership, and pre-sales support to position N-able technology through consultation, presentations, product demonstrations, and benchmarks throughout the sales process. You are a trusted advisor who proactively learns and understands customers\’ technical and business challenges and are able to propose effective solutions to mitigate their concerns/offer gainful solutions. You have a track record in initiating and driving large and complex projects to completion.
You will get to develop business value propositions around N-able\’s products and solutions and work closely with internal cross-functional teams to spec new products and features, create positioning statements and demonstration collateral, and prioritize the product roadmap.
As part of a local team of high-performing sales engineers, you will be expected to accelerate the usage and consumption of N-able products and solutions and overcomes technical and competitive buying objections, and help to drive license revenue by getting the technical win.
What You\’ll Do
- Build highly-complex, multi-product, proof of concept (POC) solutions for customer evaluations as part of the sales engagement process. Create POC guidelines for key features in customer demonstrations. Customize prospect’s environment to meet all technical requirements to satisfy POC.
- Install and configure multiple network management products, system and application monitoring products, and security-related products. Perform as an SME for select products.
- Leverage the consultative sales process for prospective users to determine product capability assessment and validation, as it applies to the technical sales process.
- Assist sales reps in offering product solutions that solve business needs and overcome challenges. Explain benefits of N-able platform and achieve cross-selling.
- Assist prospects during the product evaluation cycle by responding to technical queries via email. Troubleshoot with developers and provide online remote assistance to solve complex pre-sales support problems. Review escalations and provide guidance to junior staff.
- Perform advanced troubleshooting techniques on all N-able products. Field escalations to product or development teams. Identify and isolate issues through log analysis
- Identify product-specific areas for improvement to enhance the evaluation experience. Consolidate team feedback and communicate with product managers.
What You\’ll Bring
- Desirable industry certifications (MCSE, CCNA, etc.)
- Demonstrated knowledge of or exposure to N-able’ product portfolio
- Advanced level experience with a network or application monitoring solution
- SME in networking, systems, applications, virtualization, storage, and/or security event management
- Windows and Unix scripting (VB, Perl, shell) preferred
- Ability to demonstrate problem-solving and troubleshooting techniques and to prioritize tasks based on business needs
- Solid understanding of IT management software landscape with exceptional ability to position products
- Demonstrated initiative in building relationships with key customers and partners
- And a track record of driving customer adoption of technology
- Ability to demonstrate planning, organizing, and implementation skills to allow the successful completion of time-bound projects
Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Employee Stock Purchase Program
- FuN-raising opportunities as part of our giving program
- N-ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
About N-able
At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N- ablites —a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
#LI-NK1 #LI-Hybrid
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Principal Sales Engineer employer: N-able Technologies Ltd.
Contact Detail:
N-able Technologies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Sales Engineer
✨Tip Number 1
Familiarise yourself with N-able's product portfolio. Understanding the ins and outs of their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its solutions.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your interview.
✨Tip Number 3
Prepare to discuss your experience with complex projects and how you've driven customer adoption of technology. Be ready to share specific examples that highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Stay updated on industry trends and challenges related to network management and IT solutions. This knowledge will help you articulate how N-able's products can address these issues effectively during discussions with potential employers.
We think you need these skills to ace Principal Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Principal Sales Engineer role. Focus on your technical expertise, project management experience, and any industry certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for N-able and the specific role. Mention how your background in sales engineering and your ability to solve complex problems can contribute to their team.
Showcase Your Technical Skills: Emphasise your knowledge of N-able's product portfolio and your experience with network or application monitoring solutions. Provide examples of how you've successfully implemented similar technologies in past roles.
Highlight Your Soft Skills: N-able values teamwork and communication. Be sure to mention your ability to build relationships with customers and partners, as well as your experience in guiding junior staff and collaborating with cross-functional teams.
How to prepare for a job interview at N-able Technologies Ltd.
✨Understand N-able's Products
Before the interview, make sure you have a solid understanding of N-able's product portfolio. Familiarise yourself with their features and benefits, as well as how they compare to competitors. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare for Technical Questions
As a Principal Sales Engineer, you'll need to showcase your technical skills. Be ready to answer questions about networking, systems, applications, and security event management. Brush up on your troubleshooting techniques and be prepared to discuss real-world scenarios where you've successfully solved complex problems.
✨Demonstrate Consultative Selling Skills
N-able values a consultative sales approach. Prepare examples of how you've identified customer needs and provided tailored solutions in previous roles. Highlight your ability to build relationships and trust with clients, as this is crucial for success in this position.
✨Showcase Your Project Management Experience
The role involves driving large and complex projects to completion. Be ready to discuss your experience in planning, organising, and implementing time-bound projects. Use specific examples to illustrate your ability to manage multiple tasks and priorities effectively.
