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- Tasks: Take charge of complex security inquiries and conduct in-depth investigations.
- Company: Join a dynamic team at N-able, redefining cyber resilience.
- Benefits: Enjoy medical coverage, generous PTO, and a hybrid work model.
- Why this job: Make a real impact in cybersecurity while growing your skills.
- Qualifications: Experience in SOC or MDR roles with strong analytical skills.
- Other info: Be part of a supportive team that values your growth and contributions.
The predicted salary is between 40000 - 50000 £ per year.
At N‑able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N‑ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you’re into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
The SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point.
What You’ll Do
- Take ownership of complex or high‑priority customer service requests that require in-depth analysis and troubleshooting.
- Conduct investigations using advanced tools and techniques to identify root causes of issues.
- Perform detailed incident triage, analysis, and support for escalated events.
- Support non‑emergency calls into MDR Support Operations in real‑time with customers.
- Act as a key technical escalation point for Support Analysts handling advanced issues.
- Provide expert analysis and recommendations on escalated cases.
- Collaborate with Frontline MDR analysts during surges in alert activity.
- Perform peer reviews on incident reports and customer documentation.
- Recommend process improvements or training areas based on observations.
What You’ll Bring
- Experience in SOC, MDR, or equivalent cybersecurity role.
- Proven experience handling escalations and complex investigations.
- CompTIA CYSA+ or equivalent DoD 8570 / 8140 IAT Level II certification.
- Advanced knowledge of SOC operations, incident support, and analysis techniques.
- Excellent communication skills for both technical and non-technical audiences.
- High proficiency with SIEM, IDS/IPS, EDR, and related tools.
- Analytical and detail-oriented with a passion for solving problems.
- Strong mentor and team player.
- Calm and dependable under high-pressure situations.
- Ethical, professional, and dedicated to customer security and support.
Purple Perks
- Medical, dental and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Fund-raising opportunities as part of our giving program
- N‑ablite Learning – custom learning experience as part of our investment in you
- The Way We Work – our hybrid working model based on trust and flexibility
At N‑able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
SOC Analyst in Dundee employer: N-able Technologies Ltd.
Contact Detail:
N-able Technologies Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SOC Analyst in Dundee
✨Tip Number 1
Network like a pro! Reach out to current SOC Analysts or cybersecurity professionals on LinkedIn. Ask them about their experiences at N-able and any tips they might have for landing the job. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with SIEM, IDS/IPS, and EDR tools. We want to see how you handle complex scenarios, so practice explaining your thought process clearly.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled high-priority security incidents in the past. We love hearing about your analytical approach and how you’ve mentored others in tough situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the N-able team. Let’s get you on board!
We think you need these skills to ace SOC Analyst in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SOC Analyst role. Highlight your experience in cybersecurity, especially any work with SOC or MDR. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cybersecurity and how you can contribute to our mission at N-able. Keep it engaging and personal – we love hearing your story!
Showcase Your Technical Skills: Don’t forget to mention your technical expertise! Whether it's SIEM, IDS/IPS, or EDR tools, make sure we know what you bring to the table. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at N-able!
How to prepare for a job interview at N-able Technologies Ltd.
✨Know Your Cybersecurity Stuff
Make sure you brush up on your knowledge of SOC operations, incident support, and analysis techniques. Be ready to discuss your experience with tools like SIEM, IDS/IPS, and EDR. The more you can demonstrate your expertise, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of complex investigations you've handled. Think about the challenges you faced, how you approached them, and what the outcomes were. This will show that you can think critically and act decisively under pressure.
✨Communicate Clearly
Since you'll be dealing with both technical and non-technical audiences, practice explaining complex concepts in simple terms. Good communication is key, so consider how you can convey your ideas effectively during the interview.
✨Be a Team Player
Highlight your mentoring experience and your ability to collaborate with others. N-able values teamwork, so be prepared to discuss how you've supported colleagues in the past and how you can contribute to a positive team environment.