At a Glance
- Tasks: Manage credit control, chase invoices, and support clients with payment arrangements.
- Company: Join Cripps LLP, a B Corp law firm committed to responsible business.
- Benefits: Collaborative team environment, flexible working arrangements, and professional growth opportunities.
- Other info: Enjoy a supportive culture with a focus on teamwork and client service.
- Why this job: Make a real impact in finance while building strong relationships with clients and colleagues.
- Qualifications: Experience in credit control, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Cripps LLP, Number 22, Tunbridge Wells, Kent, United Kingdom
We have an exciting new role. Responsibilities for this role include but are not limited to:
We’re looking for a Credit Controller to join the Finance team at Cripps. This is a great opportunity for someone with credit control experience in a professional services environment who enjoys working collaboratively and building strong relationships with both colleagues and clients. You’ll play a key role in helping the firm maintain efficient billing and cash flow processes, while delivering a high standard of client service.
What you’ll be doing
- Working closely with partners, fee earners and clients across the firm, you’ll be responsible for supporting all aspects of credit control, including:
- Chasing outstanding invoices and sending payment reminders
- Speaking with clients to agree payment arrangements and resolve queries
- Providing copy bills and supporting documentation where needed
- Liaising with partners and fee earners to progress outstanding accounts
- Settling invoices from client monies held on account
- Taking card payments by phone in line with PCI compliance
- Supporting colleagues across the Credit Control team when required
We’d love to hear from you if you:
- Have credit control experience, ideally in legal or professional services
- Are comfortable speaking with clients and senior stakeholders
- Are organised, proactive and detail-oriented
- Have strong communication and negotiation skills
- Can manage your own workload and work to deadlines
- Enjoy being part of a collaborative team
At Cripps, we’re proud to be a B Corp law firm that combines excellent client service with a commitment to responsible business. You’ll be joining a supportive finance team where your work plays an important role in keeping the firm running smoothly. You’ll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another.
Credit Controller employer: Mytunbridgewells
Cripps LLP is an exceptional employer located in the heart of Tunbridge Wells, offering a collaborative and supportive work environment for its finance team. As a B Corp law firm, we prioritise responsible business practices while providing ample opportunities for professional growth and development. With a strong emphasis on teamwork and client service, employees can expect a fulfilling career where their contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and legal sectors. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Cripps LLP and understand their values as a B Corp law firm. Be ready to discuss how your credit control experience aligns with their commitment to excellent client service.
✨Tip Number 3
Show off your communication skills! During interviews, highlight your ability to build strong relationships with clients and colleagues. Share examples of how you've successfully resolved payment queries or negotiated terms.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your credit control experience, especially in professional services, and showcase your communication and negotiation skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Cripps. Mention specific experiences that demonstrate your ability to manage workloads and build relationships with clients and colleagues.
Showcase Your Organisational Skills:In your application, give examples of how you've managed your workload effectively in the past. Being organised and detail-oriented is key for a Credit Controller, so let us know how you keep everything on track!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mytunbridgewells
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed cash flow in previous roles. Being able to cite specific examples of how you improved billing processes or reduced outstanding invoices will show that you’re not just familiar with the role, but that you can bring real value to the team.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare for questions about how you've handled difficult conversations in the past, especially when it comes to negotiating payment arrangements or resolving disputes.
✨Demonstrate Team Spirit
Cripps values collaboration, so be ready to share examples of how you've worked effectively within a team. Highlight any experiences where you supported colleagues or contributed to team goals, as this will resonate well with their culture of working together.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the finance team’s dynamics or the firm’s approach to client service. This shows your genuine interest in the role and helps you assess if Cripps is the right fit for you.
