At a Glance
- Tasks: Provide essential admin support to clinical teams and ensure smooth patient care.
- Company: Join The Myton Hospices, a beloved charity making a real difference in the community.
- Benefits: Enjoy 28 days leave, increased pension contributions, and a dedicated wellbeing team.
- Other info: Inclusive workplace welcoming diverse backgrounds and offering excellent career growth opportunities.
- Why this job: Make a positive impact on patients' lives while developing your skills in a supportive environment.
- Qualifications: Experience in clinical administration and strong communication skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Help us make a difference to people with life-limiting illnesses. At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well-supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
Join us and become an integral part of our Clinical Administration team, providing clerical and administrative support to a range of clinical staff across our Inpatient Units, Hospice at Home service and Spiritual Care team. Our Clinical Administrators contribute towards the smooth running of our palliative care services and are a primary point of contact for clinical staff, patients, families, visitors and volunteers.
A typical day might include:
- Using our Patient Database to maintain and archive patient records
- Processing admissions and discharges documentation
- Handling calls from or liaising between patients, carers, families and clinicians
- Ensuring patients receive information materials on admission
- Monitoring stock levels or ordering supplies of stationery and nursing uniforms
- Updating clinical noticeboards and circulating the daily bulletin
- Booking transport for patients, via ambulance or our Volunteer Drivers
This role will support our work by acting as a key resource to create efficiency and effectiveness across our services. You will be office-based at our Coventry Hospice. On occasion, you may be required to travel to our site in Warwick.
About you
We’re looking for a Clinical Administrator with:
- Experience of providing effective administration support to multiple teams in a clinical setting, including handling patient data
- Skills in time management, teamwork, organisation and communication (particularly over the phone and with people who may be distressed)
- Adaptability, initiative, proactivity and resilience
- The right to work in the UK (we cannot provide sponsorship)
Other roles you might have experience of could include: Medical Secretary; Ward Clerk; NHS Administrator; GP Receptionist; Healthcare Administration. This role will require a standard DBS check because you will be working in an adult healthcare setting. We will arrange and cover the cost of this check.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us. We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Free on-site parking and discounted electric vehicle charging
- Additional leave purchasing
- Winter savings club
- Dedicated staff wellbeing team & mental health first aiders
- Cycle to work scheme
- Free feminine hygiene products
- 24/7 GP access
- Free eye tests
- #DoingOurBit online fitness and wellbeing platform
Please click ‘Apply’ below to answer a few short questions and attach your CV. If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR either on 01926 838 849, by email, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Clinical Administrator (In-Patient Unit & Clinical Services) in Coventry employer: Myton Hospices
At The Myton Hospices, we pride ourselves on being a compassionate and supportive employer dedicated to making a meaningful difference in the lives of those with life-limiting illnesses. Our inclusive work culture fosters personal and professional growth, offering extensive benefits such as increased pension contributions, generous annual leave, and a dedicated wellbeing team, all while working in a community-focused environment at our Coventry Hospice. Join us to be part of a team where your contributions truly matter and where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator (In-Patient Unit & Clinical Services) in Coventry
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Myton Hospices.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Myton Hospices.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Myton Hospices, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Administrator (In-Patient Unit & Clinical Services) in Coventry
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Myton Hospices.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Myton Hospices.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Myton Hospices. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Myton Hospices. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Myton Hospices
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Myton Hospices’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!