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- Tasks: Lead and manage the operations of Dibden Golf Course, ensuring customer satisfaction and financial targets.
- Company: Join a social enterprise dedicated to improving community wellbeing through leisure services.
- Benefits: Enjoy free access to leisure facilities, 33 days annual leave, and competitive salary.
- Why this job: Make a real impact in the leisure industry while helping your community thrive.
- Qualifications: Management experience in leisure or golf, with relevant qualifications preferred.
- Other info: Be part of a passionate team focused on delivering exceptional service and community support.
The predicted salary is between 40000 - 56000 £ per year.
Location: Dibden Golf Course
Salary: circa £40,000
Job Type: Contracted 40hrs
Closing Date: 31st March 2026
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Benefits:
- Free access to Mytime Leisure & Golf for you and one other (worth up to £1,000 each year)
- 33 days annual leave (including bank holidays)
- Additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage
- NEST pension
- Early Pay - withdraw a part of your salary in advance of the pay day
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
- Ensure all staff are displaying, complying and championing the company's brand values both internally and externally
- Ensure an enjoyable experience for all customers visiting the Centre
- Respond to customer complaints or inquiries
- Solicit customer feedback, input, and information through various communication processes
- React to information and create a plan to consistently meet the expectations of all customers
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements
Role requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives
- Proven experience of implementing sales and marketing strategies
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
General Manager in Southampton employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and golf industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. Tailor your responses to show how your experience aligns with their needs – it’s all about making that connection!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for management roles in the leisure sector. The more comfortable you are speaking about your experience, the more confident you’ll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace General Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your management experience in the leisure or golf industry, and don’t forget to showcase any relevant achievements that align with our mission at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills can contribute to our team. Be sure to mention why you’re passionate about improving wellbeing through leisure services.
Showcase Your Customer Service Skills: Since customer satisfaction is key for us, make sure to include examples of how you've successfully managed customer relationships and resolved complaints in your application. This will show us you understand the importance of an enjoyable experience for all customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you’re well-versed in the leisure and golf industry. Brush up on current trends, challenges, and best practices. This will not only show your passion but also demonstrate that you’re the right fit for the General Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and operations in previous roles. Highlight specific instances where you’ve improved customer satisfaction or met financial targets. This will help the interviewers see your potential impact on their centre.
✨Understand Their Values
Familiarise yourself with the company’s mission and values. Be ready to discuss how your personal values align with theirs, especially regarding community wellbeing and customer service. This connection can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare insightful questions about the centre's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.