At a Glance
- Tasks: Lead sales and operations to deliver top-tier golf experiences and maximise membership sales.
- Company: Join a mission-driven social enterprise focused on community wellbeing.
- Benefits: Enjoy 30 days annual leave, discounts, and a competitive salary package.
- Other info: Be part of a dynamic team dedicated to improving lives through accessible services.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in customer service, sales, and team leadership required.
The predicted salary is between 29700 - 36300 £ per year.
Are you passionate about golf and ready to lead sales and operations for a dynamic site that delivers top-tier experiences? If so, we are looking for a dedicated and enthusiastic Sales and Operations Manager to join our team.
In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- 30 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage and free hot drinks.
- NEST pension.
- New Employee Referral Bonus.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Responsibilities include:
- Implementing the marketing plan to maximise sales of memberships, golf societies, functions, business meetings and casual golfers to both sites, implementing effective prospecting, networking and referral schemes.
- Setting internal targets with Centre Manager for all FOH staff including respect to sales.
- Monitoring the performance of the operation through the company's accounting and reporting procedures and reacting appropriately.
- Promoting an excellent standard of customer service in accordance with the Mytime Active code of conduct and service standards.
- Training & developing operations staff to ensure they have extensive product knowledge, customer service skills and sales techniques, to maximise sales.
- Producing financial reports on the performance of each revenue stream.
- Carrying out all duties relating to Health & Safety requirements and regulations according to the Health & Safety Policy.
Previous experience required:
- Working in a customer services environment, including sales, cashless banking and promotions.
- Leading a team to deliver high-quality services.
- Commercial awareness and business acumen.
- Sound knowledge on sales strategy and planning for golf and how to implement sales and promotional campaigns.
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we have helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
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