Operations Manager - Walnuts Leisure Centre - Orpington, London

As our Operations Manager, you will oversee the day-to-day operations of our leisure or golf site, ensuring that everything runs smoothly, from customer service to site management. You will be responsible for leading a dedicated team, and optimising the operational efficiency of our site through supporting our Duty Managers.

Responsibilities

• Manage the daily operations of the leisure / golf site
• Oversee scheduling and staffing to ensure adequate coverage during peak times
• Staff management – recruitment, training, development, absence management, staff 1-2-1, competency framework, timesheets
• Step in to cover Duty Manager shifts as needed to ensure smooth operations and address any staffing shortages, in line with business requirements
• Manage, develop and co‑ordinate staff resources effectively to meet all operational requirements
• Collaborate with senior management to establish and achieve long‑term business goals
• Build and maintain a sound organisational structure, recruiting, training and motivating staff

Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast‑paced environment? Do you a passion for the leisure or golf industry?, Will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4.

Qualifications

• NPLQ & PPO qualification, Proof of attainment of qualifications
• Evidence of your right to work in the United Kingdom
• Satisfactory Disclosure and Barring Service (DBS) check if needed for the role

Benefits

• Free access to Mytime Leisure & Golf for you and one other (worth up to £1,000 each year)
• 30 days annual leave (including bank holidays). Additional leave with length of service.
• Holiday purchase scheme.
• 25% off food and beverage and free hot drinks.
• NEST pension.
• Early Pay – withdraw a part of your salary in advance of the payday.
• New Employee Referral Bonus.
• Exceptional achievement award scheme.
• Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.