Operations Manager in Orpington

Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast-paced environment? Do you have a passion for the leisure or golf industry? As our Operations Manager, you will oversee the day-to-day operations of our leisure or golf site, ensuring that everything runs smoothly, from customer service to site management. You will be responsible for leading a dedicated team and optimising the operational efficiency of our site through supporting our Duty Managers.

Benefits:

• Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)
• 30 days annual leave (including bank holidays). Additional leave with length of service.
• Holiday purchase scheme.
• 25% off food and beverage and free hot drinks.
• NEST pension.
• Early Pay - withdraw a part of your salary in advance of the pay day.
• New Employee Referral Bonus.
• Exceptional achievement award scheme.
• Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.

Key Duties:

• Manage the daily operations of the leisure / golf site.
• Oversee scheduling and staffing to ensure adequate coverage during peak times.
• Staff management: recruitment, training, development, absence management, staff 1-2-1, competency framework, timesheets.
• Step in to cover Duty Manager shifts as needed to ensure smooth operations and address any staffing shortages, in line with business requirements.
• Manage, develop and co-ordinate staff resources effectively to meet all operational requirements.
• Collaborate with senior management to establish and achieve long-term business goals.
• Build and maintain a sound organisational structure, recruiting, training and motivating staff.

Role requirements:

• Will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4.
• A good knowledge of leisure and running/operation of leisure site.
• NPLQ & PPO qualification.

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!