At a Glance
- Tasks: Lead and manage the operations of Dibden Golf Course, ensuring customer satisfaction and financial targets.
- Company: Join a social enterprise dedicated to improving community wellbeing through leisure services.
- Benefits: Enjoy free access to leisure facilities, 33 days annual leave, and competitive salary.
- Other info: Be part of a passionate team committed to delivering exceptional service.
- Why this job: Make a real impact in the leisure industry while helping your community thrive.
- Qualifications: Management experience in leisure or golf, with relevant qualifications preferred.
The predicted salary is between 40000 - 40000 £ per year.
Location: Dibden Golf Course
Salary: circa £40,000
Job Type: Contracted 40hrs
Closing Date: 31st May 2026
Do you have management experience in the leisure/golf industry? If so, we're looking for a dedicated and enthusiastic Centre Manager to join our team!
Benefits:
- Free access to Mytime Leisure & Golf for you and one other (worth up to £1,000 each year)
- 33 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage
- NEST pension.
- Early Pay - withdraw a part of your salary in advance of the pay day.
- New Employee Referral Bonus
- Exceptional achievement award scheme.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre;
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management;
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team;
- Ensure all staff are displaying, complying and championing the company's brand values both internally and externally;
- Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers;
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements;
Role requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment;
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives;
- Proven experience of implementing sales and marketing strategies;
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises;
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets;
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business;
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous;
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility;
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management;
Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
General Manager in Manchester employer: Mytime Active
Mytime Active is an exceptional employer that prioritises the wellbeing of both its staff and the community. With a competitive salary and a comprehensive benefits package, including free access to leisure facilities and generous annual leave, employees are supported in their professional growth within a vibrant and collaborative work culture. Join us at Dibden Golf Course, where your management expertise will contribute to enhancing the customer experience and making a positive impact on local communities.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Manchester
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Mytime Active. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Mytime Active. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Mytime Active aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Mytime Active
✨Highlight Your Passion for Sports
When chatting with Mytime Active, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
