At a Glance
- Tasks: Oversee daily operations at our leisure or golf site, ensuring smooth customer service and site management.
- Company: Join a passionate independent social enterprise focused on community wellbeing.
- Benefits: Enjoy 30 days annual leave, discounts, and a competitive salary with great perks.
- Other info: Be part of a mission to improve wellbeing across multiple locations.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in staff management and a passion for the leisure industry.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a passion for the leisure or golf industry? As our Operations Manager, you will oversee the day-to-day operations of our leisure or golf site, ensuring that everything runs smoothly, from customer service to site management. In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- 30 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage and free hot drinks.
- NEST pension.
- New Employee Referral Bonus.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Staff management includes recruitment, training, development, absence management, staff 1-2-1, competency framework, and timesheets. Step in to cover Duty Manager shifts as needed to ensure smooth operations and address any staffing shortages, in line with business requirements. Collaborate with senior management to establish and achieve long-term business goals. Build and maintain a sound organisational structure, recruiting, training, and motivating staff.
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands, and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Head of Building Operations in London employer: Mytime Active
Mytime Active is an exceptional employer, dedicated to enhancing community wellbeing through a diverse range of leisure services. With a supportive work culture that prioritises employee growth and development, you will enjoy generous benefits such as 30 days of annual leave, a holiday purchase scheme, and discounts on food and beverages. Join a passionate team at the Pavilion Leisure Centre, where your contributions directly impact the health and happiness of the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Building Operations in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mytime Active. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mytime Active
Don't be shy about reaching out to Mytime Active directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Building Operations in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mytime Active and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mytime Active
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
