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- Tasks: Lead and manage a vibrant leisure centre, ensuring top-notch operations and customer satisfaction.
- Company: Join a passionate social enterprise dedicated to community wellbeing and accessible services.
- Benefits: Enjoy 33 days annual leave, holiday purchase options, and discounts on food and beverages.
- Why this job: Make a real difference in your community while developing your management skills in a fun environment.
- Qualifications: Experience in leisure or golf management and a relevant qualification are essential.
- Other info: Be part of a team that reinvests profits into local communities for a healthier lifestyle.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dibden Golf Course
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team! In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- 33 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage.
- NEST pension.
- New Employee Referral Bonus.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Responsibilities include:
- Overall management and operations of the Centre.
- Ensuring financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management.
- Maintenance of centre and equipment to industry standards and reporting recommended actions to the Management Team or facilities team.
- Ensuring all staff are displaying, complying and championing the company's brand values both internally and externally.
- Responding to customer complaints or inquiries and creating a plan to consistently meet the expectations of all customers.
- Management, development and co-ordination of staff resources to effectively meet all operational requirements.
Requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment.
- Experience supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets.
- Experience in maintaining customer relationships and ensuring excellent customer service.
- A recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4.
- Proven track record in managing and developing sports and leisure facilities.
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management.
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance.
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
General Manager - Food Brand in London employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Food Brand in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and golf industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the industry shine through. Share your experiences and how they align with the company’s values. Remember, they want someone who fits in with their team culture!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle customer complaints or improve operations at the centre. Practise your responses so you can demonstrate your management skills and experience confidently during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager - Food Brand in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the leisure and golf industry! Share your experiences and what drives you to apply for the General Manager position. A little passion goes a long way in making your application stand out.
Tailor Your CV: Make sure your CV is tailored to highlight your management experience and skills relevant to the role. We want to see how your background aligns with our mission and values, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and make sure to connect your past experiences with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you’re well-versed in the leisure and golf industry. Brush up on current trends, challenges, and opportunities within the sector. This will not only show your passion but also demonstrate that you’re proactive and knowledgeable.
✨Showcase Your Management Skills
Prepare specific examples of your management experience, especially in multi-facility environments. Think about times when you exceeded targets or improved customer satisfaction. Be ready to discuss how you can apply these experiences to the role of General Manager.
✨Emphasise Customer Service
Since customer satisfaction is key, be prepared to talk about how you've handled complaints or improved service in previous roles. Share your strategies for maintaining strong customer relationships and how you plan to uphold the company’s brand values.
✨Align with Their Mission
Understand Mytime Active's mission to improve community wellbeing. Be ready to discuss how your values align with theirs and how you can contribute to their goals. Showing that you care about giving back to the community will set you apart from other candidates.