At a Glance
- Tasks: Lead and manage a vibrant leisure centre, ensuring an amazing experience for all visitors.
- Company: Join a passionate social enterprise dedicated to improving community wellbeing.
- Benefits: Enjoy free gym membership, discounts, and a supportive work environment.
- Other info: Be part of a team that reinvests in local communities and promotes healthy lifestyles.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Management experience in leisure or golf, plus a relevant qualification.
The predicted salary is between 28800 - 43200 £ per year.
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Perks You’ll Love:
- Free gym, leisure, and golf membership for you and one member of your household
- Fitness and Wellbeing benefits
- Employee discount on food & drink
- Pension & Early Pay option
- Awards & recognition for outstanding achievement
- Retail, Cinema and Travel discounts and offers through our benefits portal
- Cycle to work and salary sacrifice schemes including holiday and car purchase
- 24/7 support via our Employee Assistance Programme
- Refer a friend and earn a bonus
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre;
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management;
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team;
- Ensure all staff are displaying, complying and championing the company’s brand values both internally and externally;
- Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers.
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements;
Role Requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment;
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives;
- Proven experience of implementing sales and marketing strategies;
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises;
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets;
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business;
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous;
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility;
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management;
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Centre Manager in London employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Manager in London
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Mytime Active. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Mytime Active. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Centre Manager in London
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Mytime Active aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Mytime Active
✨Highlight Your Passion for Sports
When chatting with Mytime Active, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
