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- Tasks: Lead and manage a vibrant leisure centre, ensuring an amazing experience for all visitors.
- Company: Join a passionate social enterprise dedicated to improving community wellbeing.
- Benefits: Enjoy free gym membership, discounts, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Management experience in leisure or golf, plus a relevant qualification.
- Other info: Be part of a team that reinvests in local communities and promotes healthy lifestyles.
The predicted salary is between 28800 - 43200 £ per year.
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Perks You’ll Love:
- Free gym, leisure, and golf membership for you and one member of your household
- Fitness and Wellbeing benefits
- Employee discount on food & drink
- Pension & Early Pay option
- Awards & recognition for outstanding achievement
- Retail, Cinema and Travel discounts and offers through our benefits portal
- Cycle to work and salary sacrifice schemes including holiday and car purchase
- 24/7 support via our Employee Assistance Programme
- Refer a friend and earn a bonus
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre;
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management;
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team;
- Ensure all staff are displaying, complying and championing the company’s brand values both internally and externally;
- Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers.
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements;
Role Requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment;
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives;
- Proven experience of implementing sales and marketing strategies;
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises;
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets;
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business;
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous;
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility;
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management;
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Centre Manager in London employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and golf industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your enthusiasm shine through. Share your passion for the leisure industry and how you can contribute to creating an enjoyable experience for customers at the Centre.
✨Tip Number 3
Research the company! Familiarise yourself with Mytime Active’s mission and values. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team and contributing to the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our awesome team. Don’t miss out on this opportunity!
We think you need these skills to ace Centre Manager in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your management experience in the leisure or golf industry. We want to see how you've successfully led teams and met business objectives, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for and how you fit into our mission at StudySmarter.
Be Personable: We love a friendly vibe! When writing your application, let your personality shine through. Show us that you’re not just qualified, but also enthusiastic about creating enjoyable experiences for our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you brush up on your management experience in the leisure and golf industry. Be ready to discuss specific examples of how you've successfully managed teams, met financial targets, and improved customer satisfaction. This will show that you understand the role and can hit the ground running.
✨Showcase Your Passion
Let your enthusiasm for the leisure and golf industry shine through during the interview. Talk about why you love this field and how you can contribute to the company's mission of improving wellbeing. A genuine passion can set you apart from other candidates.
✨Prepare for Customer Scenarios
Since customer experience is key, think of a few scenarios where you've handled complaints or feedback effectively. Be ready to explain how you turned a negative situation into a positive one, demonstrating your commitment to excellent customer service.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s goals, team dynamics, and how they measure success. This shows you're not just interested in the job, but also in how you can help the company achieve its objectives. Plus, it gives you valuable insights into whether this is the right fit for you.
