At a Glance
- Tasks: Create fun experiences for kids while serving food and drinks in a lively environment.
- Company: Join a community-focused social enterprise dedicated to improving wellbeing.
- Benefits: Enjoy free leisure access, competitive pay, and generous holiday leave.
- Other info: Be part of a team that reinvests in the community and promotes healthy lifestyles.
- Why this job: Make a positive impact on children's lives while having fun at work.
- Qualifications: Customer service experience and a passion for working with children.
The predicted salary is between 26400 - 27040 £ per year.
Do you enjoy working with children and delivering great customer service in a fun, fast-paced environment? If so, we’re looking for a friendly, enthusiastic, and reliable individual to join our team as a Soft Play and Food & Beverage Assistant. This role is key to creating a safe, clean, and enjoyable experience for all our customers across soft play, café, parties, and events. You’ll be delivering excellent front-of-house service, supporting food and beverage operations, supervising children in the soft play area, and helping to ensure every visit is memorable for our customers.
Benefits
- Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)
- 30 days annual leave (including bank holidays), plus additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay – withdraw part of your salary in advance of payday
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- Greet and serve customers professionally, delivering friendly front-of-house service across café, soft play, parties, and events
- Assist with preparation, cooking, serving, and presentation of food and beverages
- Operate booking systems, tills, and card payment transactions
- Promote food, drink, and activity offers
- Supervise children in the soft play area to ensure safety and positive behaviour
- Support the delivery of children’s parties, day camps, and events
- Maintain a clean, safe, and well-presented soft play area and café environment
- Follow food hygiene, health & safety, safeguarding, and company procedures
- Complete cleaning, maintenance, opening/closing, and compliance checks
- Support stock control, deliveries, vending machines, and minimise wastage
- Work closely with supervisors and managers to deliver high standards across the centre
Role Requirements:
- Essential: Previous customer service or catering experience
- Strong communication and customer service skills
- Ability to multitask in a busy environment
- Comfortable working with children and ensuring their safety
- Food Hygiene Level 2
- Safeguarding & First Aid qualification
- Desirable: Experience in leisure, hospitality, or childcare
- Ability to stay calm, focused, and patient in a high-energy setting
- Good numeracy and basic IT skills
All offers of employment are conditional upon satisfactory health clearance, two satisfactory references, proof of attainment of qualifications, evidence of your right to work in the United Kingdom, and satisfactory Disclosure and Barring Service (DBS) check, where required. Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserves the right to remove this advert at any time.
Locations
Soft Play and Food & Beverage Assistant - Walnuts Leisure Centre - Orpington, London employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Soft Play and Food & Beverage Assistant - Walnuts Leisure Centre - Orpington, London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Mytime Active and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Soft Play and Food & Beverage Assistant - Walnuts Leisure Centre - Orpington, London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Mytime Active that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Mytime Active.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Mytime Active get a sense of who you are beyond your experience!
How to prepare for a job interview at Mytime Active
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Mytime Active and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
