At a Glance
- Tasks: Lead daily operations and manage a team at The Walnuts Leisure Centre.
- Company: Join an independent social enterprise focused on community wellbeing.
- Benefits: Enjoy free leisure access, 30 days leave, and competitive salary.
- Other info: Be part of a mission to improve lives through accessible services.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Customer service experience required; NPLQ and health & safety qualifications are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Full Time, Permanent - 40 hours per week
Have a passion for providing excellent customer service? Ready to take on a key role in managing daily operations while leading a team? Then this may be for you!
As a Duty Manager, you will be responsible for overseeing the daily operations of our leisure or golf site. The role requires a hands-on approach, leadership skills, and the ability to handle day-to-day challenges efficiently.
Benefits:
- Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)
- 30 days annual leave (including bank holidays)
- Additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay - withdraw a part of your salary in advance of the pay day
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- To assist the Centre Manager in managing the daily operation of the facilities and the organisation of activities
- To lead and manage a team of staff whilst on duty and taking responsibility for the day-to-day operations of the team
- Assist with the organisation of all activities, groups and events/special programmes administered by the Centre
- To assist in maintaining accurate records of income/attendances, to provide full audit and transaction records
- Ensure attendance at weekly and monthly site sales meetings for feedback, direction and training
- To monitor Pool Plant and equipment in liaison with the technical team and take any corrective action to meet the swimming pool and facilities environmental standards
- To take responsibility for technical liaison, maintenance defects, cleaning programmes and log any issues
- Close or open the department when on the relevant shift, in accordance with departmental Opening Procedures
Role requirements:
- At least two years' experience of working in a customer service environment
- Desirable NPLQ qualification
- Pool Plant
- First Aid
- Health and Safety (IOSH, NEBOSH)
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Locations
Duty Manager - The Walnuts Leisure Centre - Orpington, London employer: Mytime Active
At Mytime Active, we pride ourselves on being an exceptional employer dedicated to enhancing the wellbeing of our communities. As a Duty Manager at The Walnuts Leisure Centre in Orpington, you will enjoy a vibrant work culture that values teamwork and personal growth, alongside a competitive salary and generous benefits such as free access to leisure facilities, 30 days of annual leave, and opportunities for professional development. Join us in making a meaningful impact while enjoying unique perks that support your lifestyle and career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - The Walnuts Leisure Centre - Orpington, London
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Mytime Active. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Mytime Active. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Duty Manager - The Walnuts Leisure Centre - Orpington, London
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Mytime Active aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Mytime Active
✨Highlight Your Passion for Sports
When chatting with Mytime Active, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
