At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service at our leisure or golf site.
- Company: Join Mytime Active, a vibrant organisation dedicated to community wellbeing.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a fun, energetic environment with plenty of room for career advancement.
- Why this job: Make a difference in people's leisure experiences while developing your leadership skills.
- Qualifications: Customer service experience and relevant certifications like NPLQ and Pool Plant are a plus.
The predicted salary is between 30000 - 40000 € per year.
Mytime Active is seeking a Duty Manager to oversee daily operations at our leisure or golf site. The role requires strong leadership skills, a hands-on approach, and a passion for excellent customer service.
You will assist in managing activities, lead a team, and ensure compliance with health and safety standards. Ideal candidates will have customer service experience and desirable qualifications such as NPLQ and Pool Plant certification.
Leisure Operations Duty Manager: Lead Team & Service employer: Mytime Active
Mytime Active is an exceptional employer that prioritises employee development and a vibrant work culture, making it an ideal place for those passionate about leisure and customer service. With a focus on teamwork and leadership, employees benefit from ongoing training opportunities and a supportive environment that encourages personal growth. Located in a dynamic leisure setting, the company offers unique advantages such as flexible working hours and the chance to make a positive impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Duty Manager: Lead Team & Service
✨Tip Number 1
Get to know the company culture! Research Mytime Active and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your leadership skills. Think of examples from your past experiences where you successfully led a team or handled a challenging situation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Leisure Operations Duty Manager: Lead Team & Service
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that same energy to our leisure operations.
Customer Service is Key:Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Hands-On in Your Approach:We appreciate candidates who are not afraid to roll up their sleeves. In your application, mention any hands-on experiences you've had in previous roles, especially in managing activities or operations.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Mytime Active
✨Show Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. This will show the interviewers that you can handle the responsibilities of the role.
✨Know Your Customer Service Basics
Customer service is key in this role, so brush up on your customer service principles. Be ready to discuss how you've handled difficult situations with customers in the past and what strategies you used to ensure their satisfaction.
✨Familiarise Yourself with Health and Safety Standards
Since compliance with health and safety standards is crucial, make sure you understand the relevant regulations. You might be asked about specific protocols, so having this knowledge will demonstrate your readiness for the position.
✨Highlight Relevant Qualifications
If you have qualifications like NPLQ or Pool Plant certification, make sure to mention them during the interview. These credentials are desirable for the role, and showcasing them will set you apart from other candidates.
