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For Companies At a Glance
- Tasks: Oversee daily operations and manage a team to ensure top-notch customer service.
- Company: Leading leisure services provider with a focus on community engagement.
- Benefits: Free leisure access, 30 days annual leave, and a NEST pension.
- Why this job: Join a vibrant team and make a difference in your community's leisure experience.
- Qualifications: Two years' experience in a customer service environment required.
- Other info: Exciting opportunity with a competitive salary and room for growth.
The predicted salary is between 27000 - 29000 £ per year.
A leading leisure services provider is seeking a Duty Manager for the Walnuts Leisure Centre in Orpington, London. The role offers a salary of £27,000 - £29,000 per annum and involves overseeing daily operations, managing a team, and ensuring excellent customer service.
Candidates should have two years' experience in a customer service environment. Perks include free leisure access, 30 days annual leave, and a NEST pension. Closing date for applications is 23rd December 2025.
Leisure Centre Duty Manager — Lead Operations employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager — Lead Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for leisure services during interviews. Share specific examples of how you've improved customer experiences or led teams in previous roles. This will help you stand out as a candidate who truly cares about the industry.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Leisure Centre Duty Manager — Lead Operations
Some tips for your application 🫡
Show Your Passion for Leisure Services: When writing your application, let us see your enthusiasm for the leisure industry. Share any relevant experiences that highlight your love for customer service and managing teams in a fun environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your two years of experience in customer service and any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Mytime Active
✨Know Your Operations
Familiarise yourself with the daily operations of a leisure centre. Understand what it takes to manage a team effectively and ensure excellent customer service. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
With two years of experience in a customer service environment, be ready to share specific examples of how you've handled challenges or improved service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Emphasise Team Management Skills
As a Duty Manager, you'll be leading a team. Prepare to discuss your leadership style and how you motivate and support your team members. Think of instances where you've successfully managed a team or resolved conflicts.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the leisure centre's goals or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
