At a Glance
- Tasks: Lead and manage operations at a vibrant leisure centre, ensuring top-notch customer satisfaction.
- Company: Join a passionate social enterprise dedicated to improving community wellbeing.
- Benefits: Enjoy 33 days annual leave, discounts, and a competitive salary package.
- Other info: Be part of a team that reinvests profits into local communities for a healthier future.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Experience in leisure management and a relevant qualification is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Dibden Golf Course
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team! In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- 33 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage.
- NEST pension.
- New Employee Referral Bonus.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Responsibilities include:
- Overall management and operations of the Centre.
- Ensuring financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management.
- Maintenance of centre and equipment to industry standards and reporting recommended actions to the Management Team or facilities team.
- Ensuring all staff comply with and champion the company's brand values both internally and externally.
- Responding to customer complaints or inquiries and creating a plan to consistently meet customer expectations.
- Management, development and co-ordination of staff resources to effectively meet all operational requirements.
Requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment.
- Experience supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets.
- Experience in maintaining customer relationships and ensuring excellent customer service.
- A recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4.
- A proven track record in managing and developing sports and leisure facilities.
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management.
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and satisfactory health clearance; satisfactory Disclosure and Barring Service (DBS) check if needed for the role.*
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Locations
General Manager - Food Brand in Hampshire, Portsmouth employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Food Brand in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and golf industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to improve wellbeing and think about how your experience aligns with that. We want to see your passion for the role and how you can contribute to our community-focused goals.
✨Tip Number 3
Showcase your management skills! Be ready to discuss specific examples of how you've successfully led teams and improved customer satisfaction in previous roles. We love hearing about your achievements and how you’ve tackled challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Mytime Active!
We think you need these skills to ace General Manager - Food Brand in Hampshire, Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your management experience in the leisure or golf industry, and don’t forget to showcase any relevant qualifications. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've met financial targets or improved customer satisfaction in previous roles. Let us know why you’re the perfect fit!
Showcase Your Achievements:When filling out your application, be sure to include quantifiable achievements. Did you increase customer attendance or improve service quality? Numbers speak volumes, so let us see the impact you've made in your previous positions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you’re well-versed in the leisure and golf industry. Brush up on current trends, challenges, and opportunities within the sector. This will not only show your passion but also demonstrate that you’re proactive and knowledgeable.
✨Showcase Your Management Skills
Prepare specific examples of your management experience, especially in multi-facility environments. Think about times when you exceeded targets or improved customer satisfaction. Be ready to discuss how you can apply these experiences to the role at Dibden Golf Course.
✨Emphasise Customer Service
Since customer satisfaction is key, come prepared with examples of how you've handled complaints or improved service in previous roles. Highlight your ability to create a positive atmosphere for both staff and customers, aligning with the company’s brand values.
✨Align with Their Mission
Understand Mytime Active's mission to improve community wellbeing. Be ready to discuss how your values align with theirs and how you can contribute to their goals. Showing that you care about giving back to the community will set you apart from other candidates.
