At a Glance
- Tasks: Lead and manage operations at a vibrant leisure centre, ensuring top-notch customer satisfaction.
- Company: Join a passionate social enterprise dedicated to community wellbeing and leisure services.
- Benefits: Enjoy 33 days annual leave, discounts, and a supportive work environment.
- Other info: Be part of a team that reinvests profits into local communities for a healthier lifestyle.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Experience in leisure management and a relevant qualification is essential.
The predicted salary is between 36000 - 60000 £ per year.
Location: Dibden Golf Course
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team! In return, you get to work for a great company with like-minded people with a competitive salary and benefits package including:
- 33 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage.
- NEST pension.
- New Employee Referral Bonus.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Responsibilities include:
- Overall management and operations of the Centre.
- Ensuring financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management.
- Maintenance of centre and equipment to industry standards and reporting recommended actions to the Management Team or facilities team.
- Ensuring all staff comply with and champion the company's brand values both internally and externally.
- Responding to customer complaints or inquiries and creating a plan to consistently meet customer expectations.
- Management, development and co-ordination of staff resources to effectively meet all operational requirements.
Requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment.
- Experience supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets.
- Experience in maintaining customer relationships and ensuring excellent customer service.
- A recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4.
- Proven track record in managing and developing sports and leisure facilities.
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management.
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and satisfactory health clearance; satisfactory Disclosure and Barring Service (DBS) check if needed for the role. Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Locations
General Manager (Food) in Hampshire, Portsmouth employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager (Food) in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure and golf industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the hunt for a General Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to improve wellbeing and how you can contribute to that. Tailor your responses to show how your management experience aligns with their goals. We want to see your passion for the industry!
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you’ve exceeded targets or improved customer satisfaction. Use numbers and data to back up your claims. This will help us see the impact you can make as a General Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Mytime Active. Let’s make a difference together!
We think you need these skills to ace General Manager (Food) in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the leisure and golf industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about improving customer experiences and contributing to our mission.
Tailor Your Experience:Make sure to highlight your management experience in the leisure or golf sector. We’re looking for specific examples of how you’ve met financial targets and improved customer satisfaction, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make your achievements stand out. This helps us quickly see why you’d be a great fit for the General Manager role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you’re well-versed in the leisure and golf industry. Brush up on current trends, challenges, and best practices. This will not only show your passion but also demonstrate that you’re proactive and knowledgeable about the field.
✨Showcase Your Management Skills
Prepare specific examples from your past experiences where you successfully managed teams or projects. Highlight how you met financial targets, improved customer satisfaction, or handled complaints. This will help illustrate your capability to lead effectively.
✨Understand the Company’s Values
Familiarise yourself with the company’s mission and values. Be ready to discuss how your personal values align with theirs, especially regarding community wellbeing and service excellence. This connection can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about their future plans for the centre or how they measure success in customer satisfaction. It shows your genuine interest in the role and the company.
