At a Glance
- Tasks: Lead and manage the operations of Dibden Golf Course, ensuring customer satisfaction and financial targets.
- Company: Join a social enterprise dedicated to improving community wellbeing through leisure services.
- Benefits: Enjoy free access to leisure facilities, 33 days annual leave, and competitive salary.
- Other info: Be part of a passionate team committed to delivering exceptional service and community support.
- Why this job: Make a real impact in the leisure industry while helping your community thrive.
- Qualifications: Management experience in leisure or golf, with relevant qualifications preferred.
The predicted salary is between 40000 - 56000 £ per year.
Location: Dibden Golf Course
Salary: circa £40,000
Job Type: Contracted 40hrs
Closing Date: 31st March 2026
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Benefits:
- Free access to Mytime Leisure & Golf for you and one other (worth up to £1,000 each year)
- 33 days annual leave (including bank holidays)
- Additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage
- NEST pension
- Early Pay - withdraw a part of your salary in advance of the pay day
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
- Ensure all staff are displaying, complying and championing the company's brand values both internally and externally
- Ensure an enjoyable experience for all customers visiting the Centre
- Respond to customer complaints or inquiries
- Solicit customer feedback, input, and information through various communication processes
- React to information and create a plan to consistently meet the expectations of all customers
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements
Role requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives
- Proven experience of implementing sales and marketing strategies
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Locations
General Manager in Hampshire, Portsmouth employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Hampshire, Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and golf industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. Practise common interview questions and think about how your experience aligns with what they’re looking for. Confidence is key!
✨Tip Number 3
Showcase your passion for the leisure and golf industry during interviews. Share stories of your past experiences that highlight your management skills and customer service excellence. Let them see your enthusiasm for creating enjoyable experiences for customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. So, get your application in and let’s make a difference together!
We think you need these skills to ace General Manager in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your management experience in the leisure or golf industry. We want to see how you've successfully led teams and met business objectives, so don’t hold back on those achievements!
Tailor Your Application:Take a moment to customise your application for this role. Use keywords from the job description to show us you understand what we're looking for. It’ll make your application stand out and show us you're genuinely interested.
Be Personable:We love a friendly vibe! When writing your application, let your personality shine through. Share your passion for customer service and how you plan to create an enjoyable experience for our customers at the Centre.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you’re well-versed in the leisure and golf industry. Brush up on current trends, challenges, and best practices. This will not only show your passion but also demonstrate that you’re the right fit for the General Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and operations in previous roles. Highlight your experience in developing staff and ensuring excellent customer service, as these are key aspects of the job.
✨Understand the Company Culture
Research Mytime Active and their mission to improve community wellbeing. Be ready to discuss how your values align with theirs and how you can contribute to their goals, especially in enhancing customer experiences at the Centre.
✨Prepare Questions
Have a list of thoughtful questions ready to ask during the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their future plans or how they measure success in the General Manager position.
