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- Tasks: Serve food and drinks, take orders, and ensure smooth operations in a lively environment.
- Company: Join an independent social enterprise focused on improving community wellbeing through accessible services.
- Benefits: Enjoy free leisure access, discounts, early pay options, and a competitive salary.
- Why this job: Be part of a mission-driven team that makes a positive impact on local communities.
- Qualifications: Flexibility for various shifts and some experience in customer service or food and beverage roles.
- Other info: Work in a fun, fast-paced setting with opportunities for personal growth and community engagement.
Position: Food & Beverage Assistant
Location: Hatchford Brook, Coventry Rd, Birmingham B26 3PY
Salary: £12.21 p.h. plus benefits
Job Type: Flexible (zero-hour contract)
Closing date: 5th June 2025
Do you enjoy providing great customer service? As a F&B assistant, you will work in a lively and fast-paced environment, serving food and drinks, taking orders, and helping with various aspects of food service. You will play an essential role in ensuring smooth operations during busy times!
Benefits:
- Free access to Mytime Leisure & Golf for you (worth up to £500 each year!)
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay - withdraw a part of your salary in advance of the pay day.
- Exceptional achievement award scheme
- Discounts and eVouchers available via our Employee Benefits Platform.
Key Duties:
- Take orders, serve food and beverages, and ensure timely delivery of orders.
- Provide information to guests about the menu, including daily specials or any dietary requirements.
- Assist with food and drink preparation and replenishing stock as required.
- Greet and serve guests in a friendly and professional manner.
- Handle customer inquiries and resolve any issues or complaints with a positive, solution-focused attitude.
Role requirements:
- Flexibility to work a variety of shifts, including evenings and weekends.
- Previous experience in food and beverage service or customer-facing roles.
- Knowledge of Basic IT systems.
Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom; and
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.*
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Food & Beverage Assistant - Birmingham employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Birmingham
✨Tip Number 1
Familiarise yourself with the menu and any special dietary options offered. This will not only help you answer customer inquiries confidently but also demonstrate your commitment to providing excellent service during the interview.
✨Tip Number 2
Showcase your flexibility by being open about your availability for various shifts, especially evenings and weekends. Highlighting your willingness to adapt to the needs of the business can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've handled customer complaints or difficult situations in the past. Being able to discuss your problem-solving skills will illustrate your ability to maintain a positive attitude under pressure.
✨Tip Number 4
Research Mytime Active and their community initiatives. Understanding their mission and values will allow you to align your answers with their goals, showing that you're not just looking for a job, but are genuinely interested in contributing to their cause.
We think you need these skills to ace Food & Beverage Assistant - Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements of the Food & Beverage Assistant position. Tailor your application to highlight relevant experience in customer service and food service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage service or any customer-facing roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Food & Beverage Assistant and how your skills align with their mission to improve wellbeing.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mytime Active
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples from your previous experiences where you successfully handled customer inquiries or resolved complaints, demonstrating your positive and solution-focused attitude.
✨Familiarise Yourself with the Menu
Understanding the menu is key in this role. Before the interview, take some time to research common food and beverage items, including dietary requirements. This will help you answer questions confidently and show your enthusiasm for the position.
✨Demonstrate Flexibility
This job requires flexibility in working hours, including evenings and weekends. Be ready to discuss your availability and any previous experience you have in fast-paced environments, highlighting your adaptability and willingness to work varied shifts.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Consider asking about team dynamics, training opportunities, or how they support staff wellbeing, which aligns with their mission of improving community health.
