Fitness & Wellbeing Manager

Location: The Spa at Beckenham

Salary: £30,000 - £32,000 per annum

Job Type: Permanent 40 hours

Closing Date: 31st May 2026

Passionate about fitness and wellbeing? Previous management experience? If so, we are looking for a dedicated and enthusiastic Fitness & Wellbeing Manager to join our team!

Benefits:

• Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)
• 30 days annual leave (including bank holidays). Additional leave with length of service.
• Holiday purchase scheme.
• 25% off food and beverage and free hot drinks.
• NEST pension.
• Early Pay - withdraw a part of your salary in advance of the pay day.
• New Employee Referral Bonus
• Exceptional achievement award scheme.
• Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.

Key Duties:

• Be responsible for conducting research and gathering direct and non-direct competitor analysis to gain a thorough understanding of what best-in-class fitness services and programming looks like. Then, leveraging these insights into the creation of simple, concise and effective programming strategies that are aligned with Mytime Active objectives.
• Develop an in-depth understanding of all Group Exercise programming and work with the Fitness & Wellbeing Managers to improve program offerings and member experience, as well as furthering instructor education. This includes implementing and supporting technology usage, creating product processes, and instructor tools and overall enhancement to ensure service and programming effectiveness through systems, processes and execution.
• Responsible for driving personal training revenue.
• Seek out the best educational opportunities in order to keep our fitness offering at the forefront of the industry. Develop relationships with vendors and industry leaders to bring in certifications and educational opportunities to the Fitness Teams. Provide in-house workshops, conferences and other continuing education opportunities to the Fitness teams.
• Provide monthly detailed reporting to the Head of Business Improvement, on facility performances related to group exercise, retention and personal training services.
• Drive member retention through programming and appropriate launching and execution of our retention strategy.

Role requirements:

The Fitness & Wellbeing Manager is an innovative, creative and dynamic individual who acts as a brand, service and product ambassador. This person is a multi-unit leader that oversees all aspects of our fitness services including but not limited to customer experience, retention, personal and small group training, group exercise including gym-based classes, onboarding journey, fitness testing and assessments; and wellness services; and plays the key role in driving the development of these programmes and services, whilst ensuring a high-quality member experience and continual growth for our facilities is achieved.

The Fitness & Wellbeing Manager will work closely with all appropriate Managers and Staff within the business to communicate and execute fitness and wellbeing programming and strategy across the region.

Qualifications:

• Level 3 Fitness Qualification OR Level 4 Fitness Qualification

Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!

All offers of employment are conditional upon you signing the contract of employment and satisfactory health clearance; two satisfactory references; proof of attainment of qualifications; evidence of your right to work in the United Kingdom; and satisfactory Disclosure and Barring Service (DBS) check if needed for the role.

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.