At a Glance
- Tasks: Lead and manage a vibrant leisure centre, ensuring an amazing experience for all visitors.
- Company: Join a passionate social enterprise dedicated to improving community wellbeing.
- Benefits: Enjoy free access to leisure facilities, generous annual leave, and discounts on food and drinks.
- Other info: Be part of a supportive team focused on health and happiness.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Management experience in leisure or golf, with a relevant qualification preferred.
The predicted salary is between 40582 - 49600 £ per year.
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Benefits:
- Free access to Mytime Leisure & Golf for you AND one other (worth up to £1,000 each year!)
- 33 days annual leave (including bank holidays)
- Additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay - withdraw a part of your salary in advance of the pay day
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
- Ensure all staff are displaying, complying and championing the company's brand values both internally and externally
- Ensure an enjoyable experience for all customers visiting the Centre
- Respond to customer complaints or inquiries
- Solicit customer feedback, input, and information through various communication processes
- React to information and create a plan to consistently meet the expectations of all customers
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements
Role requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives
- Proven experience of implementing sales and marketing strategies
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management
Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we've helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
Centre Manager in Essex employer: Mytime Active
Mytime Active is an exceptional employer dedicated to enhancing community wellbeing through accessible services, including swimming and leisure activities. As a Swimming Coordinator at our Biggin Hill location, you will enjoy a supportive work culture with competitive benefits such as free access to leisure facilities, generous annual leave, and opportunities for professional growth. Join us in making a positive impact while enjoying a fulfilling career in a vibrant and community-focused environment.
