At a Glance
- Tasks: Lead and manage a vibrant leisure centre, ensuring exceptional customer experiences.
- Company: Join an independent social enterprise dedicated to community wellbeing.
- Benefits: Enjoy free leisure access, 33 days annual leave, and competitive salary.
- Why this job: Make a real impact on community health and wellbeing while developing your career.
- Qualifications: Management experience in leisure or golf, with relevant qualifications preferred.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 40000 - 56000 £ per year.
Location: Dibden Golf Course
Salary: circa £40,000
Job Type: Contracted 40hrs
Closing Date: 31st March 2026
Do you have management experience in the leisure/golf industry? If so, we are looking for a dedicated and enthusiastic Centre Manager to join our team!
Benefits:
- Free access to Mytime Leisure & Golf for you and one other (worth up to £1,000 each year)
- 33 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage
- NEST pension.
- Early Pay - withdraw a part of your salary in advance of the pay day.
- New Employee Referral Bonus
- Exceptional achievement award scheme.
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.
Key Duties:
- To be responsible and accountable for the overall management and operations of the Centre;
- To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the site's specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management;
- To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team;
- Ensure all staff are displaying, complying and championing the company's brand values both internally and externally;
- Ensure an enjoyable experience for all customers visiting the Centre. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication processes. React to information and create a plan to consistently meet the expectations of all customers;
- To ensure the management, development and co-ordination of staff resources are effectively meeting all operational requirements;
Role requirements:
- Proven management experience in a multi-facility leisure and/or golf facility environment;
- Proven experience in successfully developing and implementing leisure and/or golf functions to meet business objectives;
- Proven experience of implementing sales and marketing strategies;
- Experience of managing multi-disciplinary teams, either directly or through contracts/franchises;
- Proven experience of supporting the organisation's business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets;
- Proven experience in maintaining customer relationships and ensuring excellent customer service as well as meeting all needs appropriate to their business;
- The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous;
- With a proven track record in managing and developing sports and leisure facilities the post holder will ideally have achieved a presence within the industry that ensures personal credibility;
- First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management;
Interested? Here’s a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become a part of giving back to the community!
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom;
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserve the right to remove the advert for this role as required.
General Manager in Bromley employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bromley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and golf industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. Practise common interview questions and think about how your experience aligns with what they’re looking for. Confidence is key!
✨Tip Number 3
Showcase your passion for the industry! When you get the chance to chat with hiring managers, let your enthusiasm shine through. Share your ideas on improving customer experiences or enhancing operations at the centre. They’ll love to see your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly. So, hit that apply button and let’s get you on board!
We think you need these skills to ace General Manager in Bromley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your management experience in the leisure or golf industry, and don’t forget to showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to meet the key duties outlined in the job description.
Showcase Your Customer Service Skills: Since customer satisfaction is key, make sure to include examples of how you've successfully managed customer relationships in the past. This will show us that you understand the importance of an enjoyable experience for all customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mytime Active
✨Know Your Stuff
Make sure you brush up on your management experience in the leisure and golf industry. Be ready to discuss specific examples of how you've successfully developed and implemented strategies that met business objectives. This will show them you're not just a good fit, but the perfect fit!
✨Showcase Your Leadership Skills
Prepare to talk about your experience managing multi-disciplinary teams. Think of instances where you’ve motivated staff or improved team performance. They want to see that you can lead by example and champion the company’s brand values.
✨Customer Service is Key
Since ensuring an enjoyable experience for customers is crucial, come armed with examples of how you've handled customer complaints or feedback in the past. Highlight your ability to react quickly and create plans to meet customer expectations consistently.
✨Be Ready for Financial Discussions
Familiarise yourself with financial management concepts relevant to the role. Be prepared to discuss how you've achieved financial targets in previous positions and how you plan to do the same at Dibden Golf Course. This will demonstrate your understanding of the business side of things.