At a Glance
- Tasks: Create fun experiences for kids while serving food and drinks in a lively environment.
- Company: Join a social enterprise dedicated to improving community wellbeing.
- Benefits: Enjoy free leisure access, competitive salary, and 30 days annual leave.
- Other info: Be part of a team that reinvests in the community and promotes healthy lifestyles.
- Why this job: Make a positive impact on children's lives while having fun at work.
- Qualifications: Customer service experience and a passion for working with children.
The predicted salary is between 26540 - 26540 £ per year.
Location: The Pavilion Leisure Centre
Salary: £26,540.80p.a (pro rata)
Job Type: Permanent
32 hours per week
Do you enjoy working with children and delivering great customer service in a fun, fast-paced environment? If so, we’re looking for a friendly, enthusiastic, and reliable individual to join our team as a Soft Play and Food & Beverage Assistant. This role is key to creating a safe, clean, and enjoyable experience for all our customers across soft play, café, parties, and events. You’ll be delivering excellent front-of-house service, supporting food and beverage operations, supervising children in the soft play area, and helping to ensure every visit is memorable for our customers.
Benefits
- Free access to Mytime Leisure & Golf for you and if you work more than 16 hours per week, you are eligible for a plus 1 membership (worth up to £1,000 each year!)
- 30 days annual leave (including bank holidays), plus additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay – withdraw part of your salary in advance of payday
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- Greet and serve customers professionally, delivering friendly front-of-house service across café, soft play, parties, and events
- Assist with preparation, cooking, serving, and presentation of food and beverages
- Operate booking systems, tills, and card payment transactions
- Promote food, drink, and activity offers
- Supervise children in the soft play area to ensure safety and positive behaviour
- Support the delivery of children’s parties, day camps, and events
- Maintain a clean, safe, and well-presented soft play area and café environment
- Follow food hygiene, health & safety, safeguarding, and company procedures
- Complete cleaning, maintenance, opening/closing, and compliance checks
- Support stock control, deliveries, vending machines, and minimise wastage
- Work closely with supervisors and managers to deliver high standards across the centre
Role Requirements:
Essential:
- Previous customer service or catering experience
- Strong communication and customer service skills
- Ability to multitask in a busy environment
- Comfortable working with children and ensuring their safety
- Food Hygiene Level 2
- Safeguarding & First Aid qualification
Desirable:
- Experience in leisure, hospitality, or childcare
- Ability to stay calm, focused, and patient in a high-energy setting
- Good numeracy and basic IT skills
Interested? Here's a little more about us: We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, and social and health programmes at 20 locations across Bromley, the Midlands, and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible. To date, we’ve helped hundreds of thousands of people live happier and healthier lifestyles—and you can be part of giving back to the community.
All offers of employment are conditional upon:
- Satisfactory health clearance
- Two satisfactory references
- Proof of attainment of qualifications
- Evidence of your right to work in the United Kingdom
- Satisfactory Disclosure and Barring Service (DBS) check, where required
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Mytime Active reserves the right to remove this advert at any time.
Locations
Soft Play and Food & Beverage Assistant - Pavilion Leisure Centre - Bromley, London employer: Mytime Active
At Mytime Active, we pride ourselves on being an excellent employer that values the wellbeing of our staff and the communities we serve. Working as a Soft Play and Food & Beverage Assistant at the Pavilion Leisure Centre in Bromley offers you a vibrant work culture, competitive benefits including free leisure access and generous annual leave, and opportunities for personal growth within a supportive team dedicated to making a positive impact. Join us in creating memorable experiences for families while enjoying a fulfilling career in a fun and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Soft Play and Food & Beverage Assistant - Pavilion Leisure Centre - Bromley, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mytime Active. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mytime Active
Don't be shy about reaching out to Mytime Active directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Soft Play and Food & Beverage Assistant - Pavilion Leisure Centre - Bromley, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mytime Active and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mytime Active
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
