Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage Buzz products like soft play, parties, and holiday camps while leading a dynamic team.
- Company: Join an independent social enterprise focused on improving community wellbeing.
- Benefits: Enjoy competitive salary, free leisure access, 29 days leave, and health perks.
- Why this job: Make a real impact in children's lives while developing your leadership skills.
- Qualifications: Experience with children and team supervision; strong customer service and organisational skills.
- Other info: Great career growth opportunities in a supportive and fun environment.
The predicted salary is between 21500 - 29500 £ per year.
Location: The Spa at Beckenham Leisure Centre, 24 Beckenham Rd, Beckenham BR3 4PF
Salary: Circa £25,500 p.a. Plus Benefits
Job Type: 40 hours Fixed Term Contract (until End of December 2024)
Closing Date: 28th June 2024
The main purpose of the role is to be responsible for the effective delivery and management of all Buzz products including soft play, parties and holiday camps. The role will also contribute to the Senior management team of the site and hold Duty Manager responsibilities as and when required.
Key Duties:
- Hold full accountability for the successful delivery of all Buzz products including the booking process, design, implementation, delivery and achievement of income, expenditure and occupancy targets.
- Staff management: recruit, train, and develop staff through effective 1-1’s. Record absence as per process and ensure payroll is effectively managed.
- Marketing and communication: take responsibility for the marketing and promotion of Buzz activities, camps, and parties. Attend local events and fairs and school marketing distribution.
- Maintain school partnerships by developing access into schools. Attend and support local events.
- Continually review income and expenditure performance vs. budget.
- Monitor and act on customer feedback received via comment cards, or NPS survey results. Provide feedback in weekly HOD meetings to escalate positive and negative feedback to the management team.
- Maintain a presence in soft play, ensuring a high level of interaction with staff and customers.
- Ensure that all staff remain compliant with Health & Safety regulations and Mytime Active’s QMS procedures and quality standards.
- Manage staff rosters ensuring all rosters are entered onto PeopleXD in advance.
- Ensure a consistently high standard of maintenance and cleanliness in all areas.
- Undertake monthly monitoring, report on bookings and income generated.
- Liaise with the Food & Beverage Manager if applicable to deliver an efficient, friendly and hygienic Food & Beverage service to the general public and parties.
Experience:
- Previous experience of working with children, preferably within a leisure centre environment.
- Experience of supervising the work of others.
- Experience of working effectively as a team member.
- Working with P&L and budgets.
- Experience with programme management.
Skills and Abilities:
- Excellent customer service skills.
- Proven planning, decision making and organisational skills.
- Ability to lead, motivate and supervise a team of staff.
- Well-developed communication skills to ensure effective communication with a wide range of individuals, including customers and colleagues.
Benefits:
- Free access to Mytime Leisure & Golf for you and one other.
- 29 days annual leave (including bank holidays). Additional leave with length of service.
- Holiday purchase scheme.
- 25% off food and beverage and free hot drinks.
- NEST pension.
- Early Pay - withdraw a part of your salary in advance of the pay day.
- New Employee Referral Bonus.
- Exceptional achievement award scheme.
- Employee Benefits Platform & salary sacrifice schemes.
- Health and Wellbeing Benefits including Health Assessments and checks.
About us:
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities, and to date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle.
*All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom; and
- Satisfactory Disclosure and Barring Service (DBS) check if needed for the role.
Buzz Manager in Beckenham employer: Mytime Active
Contact Detail:
Mytime Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buzz Manager in Beckenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure industry. Attend local events, fairs, and even school functions to meet potential colleagues and employers. The more people you know, the better your chances of landing that Buzz Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or team members, highlight your experience with children and your knack for managing teams. Share specific examples of how you've successfully delivered projects or improved customer satisfaction.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the Spa at Beckenham Leisure Centre and express your interest in the Buzz Manager position. A friendly email or call can make a lasting impression and show your enthusiasm.
✨Tip Number 4
Keep it real! When you’re in interviews or networking situations, be genuine about your passion for improving wellbeing through leisure activities. Let them see your commitment to creating fun and safe environments for kids, and how you can contribute to their mission.
We think you need these skills to ace Buzz Manager in Beckenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Buzz Manager role. We want to see how you can bring your unique skills to our team, so don’t hold back!
Show Off Your Experience: When detailing your previous roles, focus on your experience with children and any supervisory roles you've held. We love seeing how you've managed teams and delivered successful projects in the past.
Be Personable: We’re all about great customer service, so let your personality shine through in your application. Share examples of how you've engaged with customers and created positive experiences in your previous jobs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mytime Active
✨Know Your Buzz Products
Before the interview, make sure you have a solid understanding of all the Buzz products, like soft play and holiday camps. Familiarise yourself with their booking processes and how they contribute to income and occupancy targets. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Buzz Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed staff or led a project. Highlight your ability to train and develop others, as well as how you handle challenges within a team setting.
✨Be Ready for Customer Service Scenarios
Excellent customer service is key in this role. Think of specific situations where you've dealt with customer feedback, both positive and negative. Be prepared to discuss how you would maintain high standards of service and ensure customer satisfaction in a leisure centre environment.
✨Understand Financial Management
Since you'll be working with budgets and P&L, brush up on your financial management skills. Be ready to discuss how you've previously monitored income and expenditure, and how you can apply that knowledge to achieve the financial goals of the Buzz products.
