Beckenham Spa & Leisure Duty Manager — Lead Ops

Beckenham Spa & Leisure Duty Manager — Lead Ops

Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Mytime Active

At a Glance

  • Tasks: Manage daily operations and lead a team to deliver top-notch customer service.
  • Company: Join Mytime Active, a vibrant leisure and spa company in Beckenham.
  • Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
  • Other info: Permanent position with 40 hours per week and great career growth potential.
  • Why this job: Be part of a team that creates memorable experiences for customers every day.
  • Qualifications: Leadership skills and a passion for customer service are essential.

The predicted salary is between 27000 - 27000 £ per year.

Mytime Active is hiring a Duty Manager based in Beckenham, London. This full-time role at The Spa offers a salary of circa £27,000 per annum. You will manage daily operations and lead a team, ensuring excellent customer service is delivered.

Key responsibilities include overseeing leisure and golf services. The position is permanent, requiring 40 hours per week, with a closing date for applications on 19th June 2026.

Beckenham Spa & Leisure Duty Manager — Lead Ops employer: Mytime Active

Mytime Active is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant community of Beckenham. With competitive salaries and opportunities for career advancement, you will thrive in a dynamic environment where your contributions to customer service and team leadership are valued. Join us at The Spa, where we celebrate teamwork and dedication to creating memorable experiences for our guests.

Mytime Active

Contact Details:

Mytime Active Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Beckenham Spa & Leisure Duty Manager — Lead Ops

Tip Number 1

Network like a pro! Reach out to current or former employees at Mytime Active on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Duty Manager.

Tip Number 2

Prepare for the interview by practising common questions related to team management and customer service. We should also think of examples from our past experiences that showcase our leadership skills and ability to handle challenges.

Tip Number 3

Dress to impress! First impressions matter, especially in a customer-focused role like this. Let’s make sure we look professional and approachable when we walk into that interview.

Tip Number 4

Follow up after the interview with a thank-you email. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the perfect fit for the Duty Manager position!

We think you need these skills to ace Beckenham Spa & Leisure Duty Manager — Lead Ops

Team Leadership
Customer Service
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in managing teams and delivering excellent customer service. We want to see how your skills align with the role of Duty Manager at Mytime Active!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Beckenham Spa & Leisure team. Share specific examples of your leadership and operational management experience.

Show Your Passion for Customer Service:In your application, let us know how much you value customer satisfaction. We love candidates who can demonstrate their commitment to providing top-notch service in leisure and golf settings.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Mytime Active.

How to prepare for a job interview at Mytime Active

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager at Mytime Active. Familiarise yourself with their leisure and golf services, as well as the importance of customer service in this role. This will help you demonstrate your knowledge and enthusiasm during the interview.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved service delivery. This will show that you're ready to take on the challenges of the role.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you assess if the job is the right fit for you.

Dress the Part

First impressions matter, especially in a customer-facing role like this one. Dress smartly and professionally for your interview. It reflects your seriousness about the position and sets a positive tone for the conversation.