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- Tasks: Lead a small team to deliver exciting mystery shopping programmes and liaise with clients.
- Company: Join a dynamic company focused on client satisfaction and team development.
- Benefits: Enjoy competitive salary, gym membership, life coaching, and paid team events.
- Other info: Flexible office hours and excellent career progression opportunities await you.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Strong project management and organisational skills, with a knack for detail.
The predicted salary is between 26734 - 26734 £ per year.
We are looking for an Assistant Client Services Manager to join one of our industry teams and manage a key client while line-managing a small team. The role involves:
- Managing a small team to successfully carry out the mystery shopping programmes.
- Liaising with the clients on the progress of their programmes.
- Day to day management of programme delivery.
- Assisting with the design of the mystery shopping programmes to ensure a successful programme.
- Coaching the team to help them with their own work/personal progression.
- Overseeing the operations of a team of Mystery Shoppers across the UK to fulfil project requirements.
Qualifications & Skills
- Strong project management skills with a background in managing people.
- Strong organisational skills and an ability to manage your own workload within set time frames.
- Good attention to detail and be able to demonstrate good levels of spelling and grammar.
- Strong IT skills including Word and Excel.
What we can offer:
- Internal and external training opportunities.
- Progression opportunities if desired.
- Regular paid team events.
- Access to a life coach.
- Gym membership at a local gym.
Key Considerations:
- Office hours are 9‑5 Monday to Friday (later/earlier starts/finishes are always considered).
- Salary £26,734.50 pa.
- 28 days’ holiday including 8 bank holidays plus 5 days extra paid leave (pro rata for part‑time staff).
- Contractual sick pay included.
- 6‑month probationary period.
- Subject to satisfactory DBS and ID/credit check.
How to Apply
Email your CV to Beth at recruit@mystery-shoppers.co.uk
Assistant Client Services Administrator in Holsworthy employer: Mystery Shoppers Ltd
Contact Detail:
Mystery Shoppers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Client Services Administrator in Holsworthy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mystery shopping programmes and think about how your skills can contribute. We want you to shine, so practice common interview questions too!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Client Services Administrator in Holsworthy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management skills and experience in managing teams. We want to see how you've successfully led others and delivered results, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Assistant Client Services Administrator role. Mention your organisational skills and attention to detail, and show us your enthusiasm for the position.
Show Off Your IT Skills: Since strong IT skills are a must, make sure to mention your proficiency in Word and Excel. If you have any specific examples of how you've used these tools effectively in past roles, we’d love to hear about them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Mystery Shoppers Ltd
✨Know Your Programmes
Before the interview, make sure you understand the mystery shopping programmes the company runs. Familiarise yourself with their objectives and how they measure success. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As this role involves managing a small team, be prepared to discuss your previous experience in leadership. Think of specific examples where you've successfully coached or guided a team. Highlight your project management skills and how you’ve ensured tasks are completed on time.
✨Demonstrate Attention to Detail
Since good spelling and grammar are essential for this position, take the time to proofread any documents you bring to the interview. You might also want to prepare a brief written summary of your relevant experience to showcase your attention to detail right from the start.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specifics of the mystery shopping programmes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with your interviewer.