At a Glance
- Tasks: Lead and inspire consultancy teams, driving operational excellence and client satisfaction.
- Company: Join Mysoft, a forward-thinking tech company focused on empowering businesses.
- Benefits: Competitive salary, 25 days holiday, healthcare plan, and hybrid working options.
- Why this job: Shape the future of consultancy while making a real impact on clients' success.
- Qualifications: Proven leadership in consultancy, ERP knowledge, and strong communication skills.
- Other info: Dynamic environment with opportunities for professional growth and international travel.
The predicted salary is between 36000 - 60000 £ per year.
Here at Mysoft, we are on a mission to enable our customers to unlock their business potential via Sage X3, Sage Intacct, as well as our own complimentary proprietary X3CloudDocs solution. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do.
As Head of Consultancy, you will play a pivotal role in shaping how we deliver value to our clients — leading a talented team, driving operational excellence, and contributing to Mysoft's continued growth and innovation. If you are a strategic leader who thrives on building high-performing teams and delivering outstanding client outcomes, we would love to hear from you!
Key Responsibilities- Lead and inspire Mysoft's Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement.
- Streamline and enhance business processes to boost operational efficiency and service quality.
- Oversee the planning and delivery of consultancy projects—ensuring they are completed on time, within budget, and exceed client expectations.
- Act as a trusted advisor and senior escalation point for customers, building strong relationships that drive loyalty and repeat business.
- Contribute to Mysoft's growth strategy by aligning consultancy services with commercial goals and exploring new service opportunities.
- Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey.
- Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement.
- Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences.
- Champion collaboration, knowledge sharing, and operational excellence across all consultancy and delivery functions.
- Proven leader with experience building and inspiring high-performing consultancy or professional services teams.
- Deep ERP knowledge, ideally Sage X3, with hands-on experience in software implementation and project delivery.
- Skilled in consultancy best practices, delivery frameworks, and managing multiple complex projects.
- Commercially savvy, balancing customer satisfaction, resource management, and business profitability.
- Exceptional communicator and collaborator, with strong stakeholder management and negotiation skills.
- Strategic thinker with a practical, hands-on approach, resilience, and strong problem-solving ability.
- Customer-focused, passionate about delivering value and excellence at every stage of the client journey.
- High integrity, professional, and committed to continuous improvement and team development.
- Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous.
At Mysoft, you will have the opportunity to get your hands on cutting-edge technology and innovative products that make a real impact. You will be part of a friendly, talented team where collaboration and fresh ideas are valued, along with the autonomy to shape how you work with plenty of encouragement for professional growth.
On offer is a competitive salary, 25 days' holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave, discretionary paid sick leave, and the flexibility to work on a hybrid basis. There will be a requirement to attend site visits, with occasional international travel. We are set in leafy Church Crookham (GU52 0RJ), with free car parking available.
Applicants must possess the required work permit, visa, or immigration document to work in the UK on an unrestricted basis.
Head of Consultancy in Hampshire employer: MySoft
Contact Detail:
MySoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Consultancy in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Mysoft and understanding their mission and values. Tailor your responses to show how your experience aligns with their goals, especially around consultancy and customer support. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership style and how you’ve successfully built high-performing teams in the past. Use specific examples that highlight your strategic thinking and problem-solving skills, as these are key for the Head of Consultancy role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Mysoft team and contributing to their mission.
We think you need these skills to ace Head of Consultancy in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with consultancy and ERP systems, especially Sage X3. We want to see how your skills align with our mission at Mysoft!
Showcase Leadership Skills: As a Head of Consultancy, your leadership experience is crucial. Share specific examples of how you've built and inspired high-performing teams in your previous roles. We love to see those success stories!
Highlight Client Successes: We’re all about delivering outstanding client outcomes. Include details about projects where you’ve exceeded client expectations and built strong relationships. This will show us your customer-focused approach!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Mysoft.
How to prepare for a job interview at MySoft
✨Know Your Stuff
Make sure you have a solid understanding of Sage X3 and Sage Intacct, as well as Mysoft's X3CloudDocs solution. Brush up on your ERP knowledge and be ready to discuss how you've successfully implemented similar systems in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in building and leading high-performing teams. Think about specific challenges you've faced and how you inspired your team to overcome them, as this will resonate with their focus on collaboration and innovation.
✨Align with Their Vision
Familiarise yourself with Mysoft's mission and growth strategy. Be ready to discuss how your consultancy services can align with their commercial goals and contribute to their continued success. This shows you're not just looking for a job, but genuinely interested in their vision.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current consultancy projects, team dynamics, or how they measure success. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.