At a Glance
- Tasks: Provide technical support and solve complex issues for customers.
- Company: Leading ERP solutions provider with a focus on customer satisfaction.
- Benefits: Competitive salary, 25 days holiday, and a Healthcare Cash Plan.
- Why this job: Join a supportive team and enhance your skills while making a difference.
- Qualifications: Graduates or those with relevant technical experience are encouraged to apply.
- Other info: Comprehensive training and growth opportunities in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading ERP solutions provider is seeking a Support Software Engineer to join their Customer Support Team in Fleet, UK. You will provide technical support for complex issues and work closely with teams to enhance customer satisfaction.
This role offers comprehensive training, a competitive salary, and benefits such as 25 days holiday and a Healthcare Cash Plan.
Ideal candidates are graduates or those with relevant experience in a technical field, eager to solve problems and assist customers.
Hybrid Sage X3 Support Engineer - Training & Growth in Fleet employer: MySoft Ltd
Contact Detail:
MySoft Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Sage X3 Support Engineer - Training & Growth in Fleet
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to technical support. We want to show off our problem-solving skills and customer service attitude!
✨Tip Number 3
Don’t forget to research the company culture and values. When we align our answers with what they stand for, it shows we’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our approach based on the specific role and company needs.
We think you need these skills to ace Hybrid Sage X3 Support Engineer - Training & Growth in Fleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Support Software Engineer, so don’t hold back on showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our Customer Support Team. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Problem-Solving Skills: Since this role involves tackling complex issues, make sure to include examples of how you've successfully solved problems in the past. We’re looking for candidates who can think on their feet and provide excellent support to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at MySoft Ltd
✨Know Your Sage X3 Inside Out
Make sure you brush up on your knowledge of Sage X3 and its functionalities. Familiarise yourself with common issues users face and how to troubleshoot them. This will show the interviewers that you're not just technically savvy but also proactive in understanding the product.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to assist customers effectively.
✨Emphasise Your Teamwork Abilities
Since this role involves working closely with various teams, be ready to discuss how you've collaborated with others in previous roles. Highlight any experiences where teamwork led to improved customer satisfaction or project success, as this will resonate well with the company's values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.