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For Companies At a Glance
- Tasks: Be the friendly voice for tenants, managing calls and appointments with ease.
- Company: Join a leading property services company in vibrant Greater London.
- Benefits: Enjoy 26 days holiday, a bonus, and flexible working hours.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Experience in customer service and excellent communication skills required.
- Other info: Great opportunity for career growth in a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
A leading property services company in Greater London is seeking a Customer Service Advisor to join their call centre team. This role involves being the first point of contact for tenants, efficiently managing incoming calls, and overseeing appointments.
The ideal candidate will have proven experiences in customer service, strong communication skills, and the ability to manage high call volumes.
Benefits include:
- a discretionary annual bonus
- 26 days holiday
- flexible working arrangements
Part-Time Customer Service Advisor | Call Centre employer: Mysisel
Contact Detail:
Mysisel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor | Call Centre
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about managing calls, try role-playing with a friend or family member. Get comfortable with handling different types of customer queries and keeping the conversation flowing.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Service Advisor | Call Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled high call volumes in the past, so don’t be shy about showcasing those achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for helping others and how you can contribute to our call centre's success.
Show Off Your Skills: In your application, emphasise any relevant skills that align with the job description. Whether it's managing appointments or dealing with tricky customer queries, we want to know how you can handle it all!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mysisel
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you managed difficult calls or resolved issues efficiently. This will demonstrate your ability to handle high call volumes and provide excellent service.
✨Practice Common Interview Questions
Anticipate common interview questions for a Customer Service Advisor role, such as how you would handle an irate customer or manage multiple calls at once. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the role and the company.
