We’re looking for an organised, proactive Sales Support Specialist to join myPremier Security Ltd, primarily supporting our Chief Sales Officer and assisting the wider sales team when required.
Full-time | 37 hours per week | Remote
Flexible working hours are an option. Some onboarding will take place in person to introduce you to our team, systems and processes.
About myPremier
myPremier Security is a specialist procurement partner for IT and security technology. We support integrators, contractors and business customers with sourcing products across CCTV, access control, networking, servers, storage and supporting infrastructure.
Our approach is built on Service. Knowledge. Dependability. From locating hard-to-find stock to coordinating deliveries around project deadlines, we help make procurement straightforward for our customers.
The role
Reporting to the Chief Sales Officer, you’ll help keep our sales operations running smoothly, working with colleagues, customers and suppliers across quotations, sourcing, order processing and delivery coordination.
Your responsibilities will include:
- Raising and processing orders, checking product details, quantities, pricing and delivery requirements.
- Locating stock through distributors and suppliers, confirming availability, pricing and lead times.
- Supporting quotations, gathering the information needed to respond promptly to customer enquiries.
- Tracking orders and deliveries, following up with suppliers and keeping customers and colleagues informed.
- Handling customer enquiries and order queries, working with the sales and finance teams to resolve issues.
- Maintaining accurate CRM and order records, alongside general sales administration and supporting documentation.
What we’re looking for
- Experience in sales support, order processing, customer service or administration, ideally within a B2B environment.
- Strong organisation and attention to detail, with the ability to manage several tasks and changing priorities.
- Clear, confident communication when working with customers, suppliers and colleagues.
- A proactive approach to solving problems, taking ownership and seeing tasks through to completion.
- Confidence using Microsoft Office, particularly Outlook and Excel. Experience with CRM or order-processing systems would be useful.
- A collaborative attitude and willingness to learn.
Experience within IT, security technology or distribution is preferred, but not required. We welcome applicants with relevant transferable skills and an interest in developing their industry knowledge.
Benefits & package
- Competitive basic salary of up to £33,000, depending on experience, plus a lucrative bonus structure rewarding individual and company performance.
- 25 days’ paid holiday, in addition to bank holidays, plus a Christmas and New Year shutdown.
- Generous company pension scheme.
- Ongoing training and development, building your knowledge of IT hardware, manufacturers, suppliers and the wider technology market.
- The opportunity to work alongside industry-leading specialists, leading global technology brands and distribution partners.
- Involvement in prestigious, high-profile customer projects for major organisations across the UK.
- Career development opportunities, with scope to build commercial skills and take on greater responsibility as your experience develops.
Why join myPremier?
You’ll be part of a close-knit team where your contribution is noticed and your ideas are welcomed. With involvement across the sales and procurement process, you’ll have opportunities to build relationships, broaden your knowledge and take ownership of your work.
For someone who is organised, ambitious and keen to learn, this is an opportunity to develop a long-term career within a growing business that recognises initiative, rewards strong performance and takes pride in looking after its customers.
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