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- Tasks: Support sales teams by answering queries and resolving technical issues.
- Company: Join myPOS, a vibrant fintech company making payments simple for businesses.
- Benefits: Enjoy competitive salary, annual reviews, and unlimited training opportunities.
- Other info: Experience a fun work culture with team-building activities and a supportive environment.
- Why this job: Be part of a dynamic team that helps businesses grow with innovative payment solutions.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for a Pre‑Sales Executive to help us make a real difference in the Fintech industry.
About The Role
As a Pre‑Sales Executive you will liaise with new and existing field sales representatives, dealing with all manner of questions and queries. The Pre‑Sales department is the dedicated helpline for all field sales representatives at myPOS, so the role will mainly consist of answering phone calls or emails that come through to the team, both internal and external; as well as providing support on any technical issues that arise during the sales process.
What You’ll Do
- Be the voice on the other end of the line, ensuring accurate messages reach our team
- Keep records up to date and share information as needed
- Show strong communication and interpersonal skills
- Prove your prowess with MS Office, especially Excel
- Master myPOS products and services
- Tackle enquiries promptly and efficiently, whether they come from our internal team or external partners
- Gain insights into our revenue structure and pricing
- Skillfully handle any issues that may arise during the sales process
What you bring
- Strong planning and organisation skills
- The ability to think on your feet and solve problems
- Good knowledge of Microsoft Office
- High standard of customer service in challenging situations
- A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence
Why you should join myPOS
- Vibrant international team operating in hi‑tech environment
- Annual salary reviews, promotions and performance bonuses
- myPOS Academy for upskilling and training
- Unlimited access to courses on LinkedIn Learning
- Annual individual training and development budget
- Refer a friend bonus as we know that working with friends is fun
- Team‑building, social activities and networks on a multi‑national level
What We Offer
- 21 days holiday
- Your birthday off (paid)
- Company pension
- Free eye test from Specsavers
- Access to PERKBOX
- Dress down Friday
Who we are
Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.
Pre-Sales Executive in Hastings employer: myPOS
Contact Detail:
myPOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Sales Executive in Hastings
✨Tip Number 1
Get to know myPOS inside out! Familiarise yourself with our products and services so you can confidently discuss them during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Pre-Sales Executive, you'll be the voice of myPOS. Role-play common scenarios with friends or family to sharpen your responses and ensure you come across as confident and knowledgeable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This not only gives you insights into the company culture but also helps you make valuable connections that could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the myPOS team and ready to contribute to our mission of making payments easier for everyone.
We think you need these skills to ace Pre-Sales Executive in Hastings
Some tips for your application 🫡
Show Your Passion for Fintech: When you're writing your application, let your enthusiasm for the fintech industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping businesses grow and get paid.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Mention specific examples of how you've tackled customer queries or technical issues in the past—this will show us you’re ready for the Pre-Sales Executive role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at myPOS
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of myPOS products and services. Familiarise yourself with their features, benefits, and how they help businesses grow. This will not only impress your interviewers but also prepare you for any technical questions that may come up.
✨Showcase Your Communication Skills
As a Pre-Sales Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to role-play common scenarios where you’d need to handle queries or provide support. This will help you demonstrate your interpersonal skills during the interview.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully tackled challenges, especially in customer service or sales contexts. Be ready to explain your thought process and how you arrived at a solution.
✨Research the Fintech Industry
Get familiar with current trends and challenges in the Fintech industry. Understanding the landscape will allow you to engage in meaningful conversations during the interview and show that you’re genuinely interested in contributing to myPOS’s mission of making payments easier for businesses.