Fintech Account Manager & Retentions Pro in Hastings

Fintech Account Manager & Retentions Pro in Hastings

Hastings Full-Time 35000 - 42000 £ / year (est.) No working from home possible
myPOS

At a Glance

  • Tasks: Manage customer accounts and ensure merchant satisfaction in a fast-paced fintech environment.
  • Company: Join myPOS, a dynamic fintech company expanding its international team.
  • Benefits: Enjoy performance bonuses, career development opportunities, and a supportive work culture.
  • Other info: Hands-on role with diverse customer interactions and growth potential.
  • Why this job: Make a real impact by helping merchants grow and thrive with our services.
  • Qualifications: Strong communication skills and a proactive mindset are essential.

The predicted salary is between 35000 - 42000 £ per year.

my POS is expanding its international team and seeking an Account Manager and Retentions Advisor to help our merchants grow and stay with us.

You will manage retention across a diverse customer base and own cases from first contact to resolution.

You’ll excel with strong communication, attention to detail, and a proactive mindset, delivering fast support in a fast-paced fintech environment.

This is a hands-on role with opportunities for career development and performance bonuses.

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Fintech Account Manager & Retentions Pro in Hastings employer: myPOS

At myPOS, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. As a Data Scientist, you'll have access to extensive training resources, including the myPOS Academy and unlimited LinkedIn Learning, alongside competitive benefits such as annual salary reviews and a generous pension contribution. Join us in our mission to revolutionise the Fintech industry while enjoying a collaborative environment that values innovation and teamwork.

myPOS

Contact Details:

myPOS Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Fintech Account Manager & Retentions Pro in Hastings

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like myPOS. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Fintech Account Manager & Retentions Pro in Hastings

Account Management
Customer Retention
Communication Skills
Attention to Detail
Proactive Mindset
Problem-Solving Skills
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to myPOS.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on myPOS's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at myPOS

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with myPOS.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at myPOS will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former myPOS employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.