At a Glance
- Tasks: Engage with customers, ensuring satisfaction and onboarding new clients.
- Company: Join myPOS, a vibrant fintech company revolutionising payment solutions.
- Benefits: Enjoy competitive salary, bonuses, health programmes, and 21 days holiday.
- Why this job: Shape the future of payments while growing your career in a supportive environment.
- Qualifications: Strong relationship-building skills and problem-solving abilities are essential.
- Other info: Embrace a culture of growth, learning, and fun with team activities.
The predicted salary is between 30000 - 40000 £ per year.
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for an Account Manager to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!
About the role
In this job role, you will be liaising with new and existing customers, dealing with onboarding, renewals, and retentions. You will use our unique selling points and competitive prices to onboard new customers to UTP. Alongside new businesses, you will also be liaising with existing customers. These customers will likely be coming to the end of their agreement and maybe looking to leave us. It will be your job to offer further products, services and ensure they remain customers.
What you’ll do
- Renew existing customers and offer support.
- Liaise with customers to ensure they are happy with our services.
- Provide solutions to existing customers to retain business.
- Quote potential new customers to generate new business for UTP.
- Work both individually and as part of the team to hit KPIs.
This role is perfect for you if you have
- Excellent relationship-building skills
- Strong planning and organisation skills
- The ability to think on your feet and solve problems
- Good Knowledge of Microsoft Office
- High standard of customer service in challenging situations
Why you should join myPOS
- Vibrant international team operating in hi-tech environment
- Annual salary reviews, promotions and performance bonuses
- myPOS Academy for upskilling and training
- Refer a-friend bonus as we know that working with friends is fun
- Annual individual training and development budget
- Teambuilding, social activities and networks on multi-national level
What we offer
- Commission bonus
- Performance Bonus
- Health and wellbeing programme
- 21 days holiday
- Your birthday off (paid)
- Company events
- Company pension
- Referral programme
- Free eye test from Specsavers
- Access to PERKBOX
- Dress down Friday
Who we are
Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.
Pro tip
Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!
myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short‑listed candidates will be contacted. Good luck!
Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post‑holder will be expected to participate in this process and we would aim to reach agreement on any changes.
Account Manager in Hastings employer: myPOS AD
Contact Detail:
myPOS AD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Hastings
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Fintech industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that you didn’t even know existed!
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how you can help businesses grow and get paid. Think about your unique selling points and how they align with myPOS’s mission. A confident pitch can make all the difference in landing that interview.
✨Tip Number 3
Research, research, research! Know myPOS inside out—understand our products, services, and what sets us apart in the market. This knowledge will not only impress during interviews but also help you tailor your approach when speaking to potential customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant team at myPOS. Let’s make it happen together!
We think you need these skills to ace Account Manager in Hastings
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can build relationships, so show us how you connect with others.
Tailor Your Application: Make sure to tailor your application to the Account Manager role at myPOS. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid long-winded sentences. This will help us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at myPOS AD
✨Know Your Stuff
Before the interview, make sure you understand myPOS's products and services inside out. Familiarise yourself with their unique selling points and how they help businesses grow. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your People Skills
As an Account Manager, you'll be dealing with customers daily. Prepare examples of how you've built relationships and resolved issues in the past. Highlight your strong communication skills and your ability to think on your feet—these are key traits for success in this role.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about challenging situations you've faced with customers. Think of specific examples where you turned a negative experience into a positive one. This will demonstrate your resilience and problem-solving abilities, which are crucial for retaining customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company culture, or future projects at myPOS. This shows your genuine interest in the role and helps you assess if it's the right fit for you.